Providence Communications Manager PSJH in Washington
Providence St. Joseph Health is calling a Communications Manager PSJH. This position works 100% remotely. Candidates must reside in Alaska, Washington, Montana, Oregon or California.
We are seeking a Communications Manager, Providence, who will engage in internal/external communication projects in support of Providence’s Ambulatory Care Network (ACN). The Communications Manager provides division-wide strategy, planning and delivery of communication initiatives in support of the ACN; delivers consistent, clear messaging to all Providence audiences while collaborating to ensure alignment across geographic regions, multiple facilities and diverse business units; and supports the development of cohesive internal and external communications across the ACN division.
THE AMBULATORY CARE NETWORK DIVISION
The Ambulatory Care Network (ACN) provides patients access to optimized, lower cost, consumer-centric, connected ambulatory services. This work is foundational to evolving the Providence care delivery model and accelerating our journey to Health for a Better World .
The ACN has multiple channels of care, including Providence ExpressCare and Providence Urgent Care, as well as strategic partnerships with organizations dedicated to improving the health and well-being of our communities. These services comprise a network of same day options providing care to 15 million people within a 15-minute drive time. The ACN is also building out a network for ambulatory surgical services and imaging across Providence that will offer these services with ease, transparency and lower cost. The ACN operates more than 300 sites and delivers care to over 2.5M patients annually.
In this position you will:
Supports strategy, planning and execution for communication plans and programs, major organizational campaigns and initiatives related to public relations, reputation management, organizational communication, social media and executive communication.
Proven ability to work independently writing, crating and implementing high--quality communication plans, messaging and copy that meets PSJH standards.
Oversee, manage and measure effectiveness of key communication projects and initiatives, including employee/caregiver communication, executive communication, public relations media relations, issues/crisis management, thought leadership and social media/influencer strategies to promote and enhance the reputation of PSJH and our family of organizations.
Support and enhance the quality of all communication tools and channels to ensure communication is delivered consistently and proactively to all caregivers. Support and enhance the quality of all communication tools and channels to ensure communication is delivered consistently and proactively to all caregivers.
Support measurable improvements in caregiver engagement, based on established standards. Ensure the organizational voice and narrative, and Mission, Vision, and Values of PSJH, including the culture and charisma of our founding congregations, are present in all communication efforts.
Reinforce, enhance and grow the organizational voice and narrative of Providence St. Joseph Health through consistent, proactive communication sharing. Reinforce and strengthen our identity as a Catholic Health Care ministry.
Work closely with mission integration to ensure communications are reflective of our Catholic identity and our Mission, Vision, and Values. Provide ongoing strategic communication counsel and support.
Ensure alignment of organizational and regional/ministry messaging and communication programs. Manage, monitor and improve the delivery of information and messaging to caregivers and other audiences.
Work closely with marketing and communication leadership at the system and regional level to coordinate messaging and positioning across audiences.
Perform to budget and sustainability goals.
Required qualifications for this position include:
Bachelor's Degree in communication, public relations, marketing, business administration or related field.
5 years demonstrated management experience in broad-based and successful communication programs.
Preferred qualifications for this position include:
Communication experience in health care.
Experience in a faith-based health system/organization.
About the department you will serve:
Providence Shared Services provides a variety of functional and system support services for our Providence family of organizations across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. We are focused on supporting our Mission by delivering a robust foundation of services and sharing of specialized expertise.
For information on our comprehensive range of benefits, visit:
As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.
Providence is a comprehensive not-for-profit network of hospitals, care centers, health plans, physicians, clinics, home health care and services continuing a more than 100-year tradition of serving the poor and vulnerable. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.
Job Category: Marketing/PR/Communications
Other Location(s): Montana, California, Washington, Oregon, Alaska
Req ID: 291091
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