Providence St. Joseph Health

Job Information

Providence Case Manager - Mental Health Services in Valdez, Alaska


Providence is calling an Case Manager (Mental Health Svc DMHDD, Day Shift, 0.5 FTE) to Providence Valdez Counseling Center in Valdez, Alaska. We are a community of caregivers delivering every day on our Mission to provide compassionate care that is accessible for all - especially those who are poor and vulnerable.

In this position you will:

  • Develop a mutual and reciprocal relationship with clients and their families when appropropriate based upon respect for the uniqueness of each individual. Provide a structured environment and maintains therapeutic rapport.

  • Conduct comprehensive, individualized psychosocial (functional) assessments with clients to determine case management interventions, symptom control, rehabilitation needs, and crisis intervention. Develops an individual written service plan which identifies treatment needs based on client identified problems. Work closely with the Behavioral Health Clinicians and Peer Support Specialists to implement specific interventions as outlined in the treatment service plans.

  • Coordinate all services identified in the psychosocial (functional) assessment and service plan, linking clients with other providers and community agencies as necessary.

  • Deliver mental health rehabilitative services, including case management, individual development, family skill development, group skill development and recipient support services. Services will be provided in the most appropriate location.

  • Provide a reliable communication link to other rehabilitation staff, outpatient therapy staff and staff psychiatrist regarding clients on their caseload. Function as a member of the Center interdisciplinary treatment team. Provides a reliable communication link to Business Office staff and the Center Manager regarding client financial and living arrangements.

  • Provide skills training, psycho-education groups, and support as needed and as outlined in the individualized service and rehabilitation plans.

  • Provide documentation of all client contact in accordance with state regulations and Center policy. Participate in the continuous quality improvement process when requested. Maintain a current status of all client files. Review service providers for updated documents and ensures that each client maintains a current status with all service providers and entitlement agencies.

  • Comply with all Center policies and procedures. Provide client transportation utilizing Center vehicles as required.

  • Implement care/services that recognize age/diversity specific needs/issues of customers served.


Required qualifications for this position include:

  • Bachelor's Degree

  • Basic Life Support and First Aid certification required within 90 days of hire

  • Alaska driver's license is required and must be obtained within 30 days of hire

  • Requires knowledge of mental health issues, both theory and practice; crisis intervention techniques; assessment techniques, and family systems dynamics

  • Requires strong crisis intervention, assessment, interpersonal communication, and organizational skills

  • Must be able to monitor and shape client behavior relative to individual goals and objectives as identified in the treatment plan, document all client contact clearly and accurately; be flexible and able to function well in a constantly changing environment, respond constructively to supervisory personnel and establish and maintain positive, effective working relationships with the PVCC team, other staff and the public.

  • Knowledge of data entry and word processing

Preferred qualifications for this position include:

  • Bachelor's Degree in behavioral health or education field

  • Experience working in a behavioral health

About Providence Valdez Counseling Center

Providence Valdez Counseling Center is a community based behavioral health service. PVCC empowers our clients by creating an atmosphere of compassion, respect, and excellence, as they transform their lives and strengthen their

connection and contribution to the community. PVCC offers a variety of counseling services as well as providing 24 hour crisis assistance.

For information on our comprehensive range of benefits, visit:

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence is a comprehensive not-for-profit network of hospitals, care centers, health plans, physicians, clinics, home health care and services continuing a more than 100-year tradition of serving the poor and vulnerable. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Part-time

Shift: Day

Job Category: Community Service

Location: Alaska-Valdez

Req ID: 284904