Providence St. Joseph Health

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Job Information

Swedish Health Services Senior Referral Coordinator - Access Services First Hill in Seattle, Washington


Swedish Medical Group is looking for a Senior Referral Coordinator (1.0 FTE, Days) to work in Access Services First Hill at Swedish Medical Group in Seattle, WA.

The Senior Referral Coordinator is responsible for capturing defined referral information from providers to specialists and facilities. Verify eligibility and benefits for risk patients.

In this position you will:

  • Act as a resource for staff members, troubleshoot most difficult problems within the department and find appropriate solutions.

  • Work closely with Supervisor/Manager to continually update and improve functions.

  • Transmit work instructions from the Supervisor/Manager to the staff, assign workload duties to the staff as approved by the Supervisor, ensure transactions are logged and keyed accurately and on a timely basis providing a smooth flow of work through the department and notify the Supervisor/Manager of backlogs.

  • Assist with interviews, orientations, training, and, following appropriate policies and procedures. Provide feedback to the Supervisor as appropriate.

  • Assist in planning and implementing new procedures.


Required qualifications for this position include:

  • Appropriate education in coding and medical terminology or equivalent experience

  • Three (3) years clinic setting or medical billing office experience

Preferred qualifications for this position include:

  • Medical billing experience is a plus

About Swedish Medical Group

Swedish Medical Group (SMG) is a successful, performance-driven division of Swedish Health Services, the largest non-profit health provider in the Greater Seattle area. The SMG network includes more than 900 providers across 108 primary care and specialty care clinics.

We offer comprehensive, best-in-class benefits to our caregivers. For more information, visit

Our Mission

Our Mission is to improve the health and well-being of each person we serve.

Our Vision is Health for a Better World.

About Us

Swedish is the largest not-for-profit health care system in the greater Seattle area. It is comprised of five hospital campuses (First Hill, Cherry Hill, Ballard, Edmonds and Issaquah); emergency rooms and specialty center in Redmond (East King County) and the Mill Creek area in Everett; and Swedish Medical Group, a network of more than 128 primary care and specialty care locations throughout the greater Puget Sound area. Swedish employs nearly 13,000 caregivers (all employees), including nearly 1,400 providers. Whether through physician clinics, education, research and innovation or other outreach, we're committed to caring for the people in our region and beyond. Swedish is proud to be an Equal Opportunity Employer Swedish does not discriminate on the basis of race, color, gender, disability, protected veteran, military status, religion, age, creed, national origin, gender identity, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Day

Job Category: Patient Services

Location: Washington-Seattle

Work Locations: First Hill Minor1 (WA191) 515 Minor Ave Seattle, 98104

Req ID: 298382