Providence St. Joseph Health

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Job Information

Swedish Medical Center Referral Coordinator - Gastroenterology Clinic in Seattle, Washington


Swedish Medical Group is looking for a Referral Coordinator (1.0 FTE, Day Shift) to work in Gastroenterology Clinic at Swedish First Hill in Seattle, WA.

The Referral Coordinator plays a vital role on the patient care team, demonstrating the Swedish values of patient-centered care and service; respect, caring and compassion; teamwork and partnership; continuous learning and improvement; and leadership.

In this position you will:

  • Maintain complete and accurate electronic files on defined referrals

  • Implement systems and provides service to reduce provider time spent on referral process and to increase time available for direct patient care

  • Obtain authorization from insurance companies in a timely manner for patient visits or procedures

  • Facilitate the referrals to contracted provider network and owner hospital facilities

  • Educate patients to be accountable for their benefit coverage and to choose a contracted specialist

  • Maintain up-to-date knowledge of insurance plans and educate providers and staff


Required qualifications for this position include:

  • Education in coding and medical terminology, or equivalent experience

  • Minimum one year in clinic setting or medical billing office within the last three years

  • Background in computer data input utilizing EPIC, Word and/or Access

  • Ability to concentrate and pay close attention to detail

  • Ability to self-manage, set priorities and operate with minimal direct supervision

  • Ability to develop and maintain effective working relationships with peers, physicians and other staff members

  • Excellent verbal and written communication skills

Preferred qualifications for this position include:

  • Medical billing experience

About Swedish Medical Group

Swedish Medical Group (SMG) is a successful, performance-driven division of Swedish Health Services, the largest non-profit health provider in the Greater Seattle area. The SMG network includes more than 900 providers across 108 primary care and specialty care clinics.

We offer a full comprehensive range of benefits — see our website for details

Our Mission

Our nonprofit Mission is to improve the health and wellbeing of each person we serve. Our Vision is to demonstrate the highest-quality, best-value healthcare to all we serve.

About Us

Swedish is the largest nonprofit health care provider in the greater Seattle area. It is comprised of five hospital campuses (First Hill, Cherry Hill, Ballard, Edmonds and Issaquah); ambulatory care centers in Redmond and Mill Creek; and Swedish Medical Group a network of more than 118 primary care and specialty locations throughout the Puget Sound. Swedish employs more than 13,300 employees and 3,100 physicians and allied health professionals. Whether through physician clinics, education, research and innovation or other outreach, we’re committed to caring for the people in our region and beyond. Swedish is proud to be an Equal Opportunity Employer. Swedish does not discriminate on the basis of race, color, gender, disability, protected veteran, military status, religion, age, creed, national origin, gender identity, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Day

Job Category: Billing/Insurance

Location: Washington-Seattle

Work Locations: First Hill Arnold Bldg (WA181) 1221 Madison Seattle, 98104

Req ID: 237127

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