Providence Principal Program Manager, Digital Innovation Group in Seattle, Washington
Providence St. Joseph Health is calling a Principal Program Manager, Digital Innovation Group to our location in Seattle, WA.
The Digital Innovation Group (DIG) at Providence St. Joseph Health is a small but mighty product development and incubation team that is building next-gen tools that give patients convenient and easy access to healthcare virtually anywhere, anytime.
We are seeking a Principal Program Manager, Digital Innovation Group to be responsible for defining and delivering programs with a high degree of complexity that have broad cross-organizational impact beyond the Digital Innovation Group. You work with complete independence, and people look to you to define product or system strategy. Your data-driven, business-informed approach is sought after by stakeholders from a large array of functional areas in the organization. You have broad understanding of the organization’s systems and technologies that are relevant to your area of focus. Your job is to invent, innovate, evolve, improve and simplify solutions.
You perform all duties in a manner that promotes Providence mission, values, and philosophy. In all aspects, you serve as a role model for the values and mission of the organization.
In this position you will have the following responsibilities:
Build and maintain relationships with a large network of technical and non-technical stakeholders in the organization, bringing your curiosity and intelligence to understand their world, and identify hard problems appropriate for digital solutions
Study organizational problems from all viewpoints and angles, gaining a “360-degree” view of the problem, using all learning approaches available to become a problem expert
Use deep knowledge of the problem to propose and assess solution approaches, ensuring that all stakeholders (particularly non-technical) understand the implications of each approach, so they can intelligently weigh in regarding pros and cons of each option. With your guidance, stakeholders understand solutions well enough to identify issues which would prevent the solution from being viable with patients, consumers, clinical / operational staff, or other stakeholders whose domains are impacted by the solution.
Identify near- and far-reaching implications of solution design on other systems in the organization, other system components, operational workflows, clinical areas of concern, security, privacy, regulatory compliance, financial implications, and all other non-technical stakeholder areas of interest
See the forest despite the trees, and drive toward simple solutions that are characterized by low maintenance costs and robust in the face of changes to system components controlled by other functional groups in our healthcare system
Suggest, recommend and ensure solution design and adoption of mechanisms necessary to ensure that your program or product will be successful in the long term, even when you are no longer actively involved.
Required qualifications for this position include:
Bachelor's Degree in Computer Science, Software Engineering, Computer Engineering, Mathematics, or other related scientific or engineering fields.
10 years of relevant industry experience shipping consumer-facing and/or enterprise software and have delivered solutions end to end.
Preferred qualifications for this position include:
Natural curiosity and ability to thrive in ambiguous and rapidly changing startup environment.
Customer-focused approach to feature design with solid understanding of user experience possibilities.
Self-starter and innovator with a positive, collaborative can-do attitude and bias for action are very welcome.
Strong project management, leadership, dependency management and cross-group collaboration skills with a track record of managing complex projects with many partners
Ability to be an influential member of a highly integrated team composed of both technical and non-technical members.
Experience exercising technical judgment in prioritizing software engineering challenges with business objectives.
Master’s Degree in Computer Science, Software Engineering, Computer Engineering, Mathematics, or other related scientific or engineering fields.
A small but growing team - we’re good at what we do and enjoy working together.
Autonomy and respect from day one
An environment that is scrappy, flexible, and values tenacity
Generous vacation, benefits, flexible work, and matched 403b
The best tools money can buy
You’ll be surrounded by a team of people who have transformed industries and have come to Providence to transform health care delivery. You will have the best of both worlds- the exhilaration of an incubation organization paired with the resources and security of an industry healthcare leader.
What drives us:
As employees of the Providence Digital Innovation Group, we passionately serve the people of our community. We are dedicated to removing obstacles that limit access to quality health care and enabling people to live healthier lives.
For information on our comprehensive range of benefits, visit:
As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.
Providence is a comprehensive not-for-profit network of hospitals, care centers, health plans, physicians, clinics, home health care and services continuing a more than 100-year tradition of serving the poor and vulnerable. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.
Job Category: Non-Clinical Lead/Supervisor/Manager
Req ID: 268630
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