Swedish Health Services Patient Care Coordinator - Gastroenterology First Hill - Ballard in Seattle, Washington
Swedish Medical Group is looking for a Patient Care Coordinator (1.0 FTE, Day Shift) to work in Gastroenterology Clinic at Swedish Medical Group in Seattle, WA.
Full-time caregivers (0.75-1.0 FTE) who earn less than $60,000 per year will be offered the Swedish PPO Medical Plan with a $0 premium cost, including dependent coverage.
Works under the general direction of a physician or his/her designee, utilizing communication and management skills to coordinate seamless care delivery for patients in a surgical or non-surgical setting. Will act as a patient advocate to assure the patient's access to health care during their entry into and through the services of the clinic.
In this position you will:
Occasional support in traveling to Ballard Clinical location (Seattle, WA) , while First Hill will be primary place of work. Mileage reimbursement will be given if travel occurs.
Act as contact for clinic providers, patient and family, referring physicians, outside agencies, outside staff and general public by providing information regarding the clinic’s services
Act as liaison between the patient and the various clinic areas and ancillary services to coordinate activities involved in pre-operative planning and preparation or planned hospitalization
Coordinate pre-admission tests, pre-surgery appointments/tests, and procedures as delegated by the provider or nurse
Ensure a complete medical record is present at the time of patient visit, admission, and/or procedure
Facilitate the flow of documents between patient, providers and payers
High School Diploma or GED
One (1) year experience in medical/healthcare setting or two years in a customer service role
Experience in providing a high level of customer service in a fast paced environment, including handling confidential data with discretion
- Electronic Medical Records (EMR) experience.
About Swedish Medical Group
Swedish Medical Group (SMG) is a successful, performance-driven division of Swedish Health Services, the largest non-profit health provider in the Greater Seattle area. The SMG network includes 128 primary care and specialty care clinics.
We offer comprehensive, best-in-class benefits to our caregivers. For more information, visit
Our Mission is to improve the health and well-being of each person we serve.
Our Vision is Health for a Better World.
Swedish is the largest not-for-profit health care system in the greater Seattle area. It is comprised of five hospital campuses (First Hill, Cherry Hill, Ballard, Edmonds and Issaquah); emergency rooms and specialty center in Redmond (East King County) and the Mill Creek area in Everett; and Swedish Medical Group, a network of more than 128 primary care and specialty care locations throughout the greater Puget Sound area. Swedish employs nearly 13,000 caregivers (all employees), including nearly 1,400 providers. Whether through physician clinics, education, research and innovation or other outreach, we're committed to caring for the people in our region and beyond. Swedish is proud to be an Equal Opportunity Employer Swedish does not discriminate on the basis of race, color, gender, disability, protected veteran, military status, religion, age, creed, national origin, gender identity, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.
Job Category: Patient Services
Work Locations: First Hill Arnold Bldg (WA181) 1221 Madison Seattle, 98104
Req ID: 304744
Swedish Health Services
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