Providence St. Joseph Health

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Job Information

Swedish Health Services Administrative Assistant III- Case Management in Seattle, Washington


Swedish Shared Services is looking for a Administrative Assistant III (1.0 FTE, Day Shift) to work in the Case Management for Metropolitan Park East located in Seattle, WA.

This position provides mostly a wide range of highly complex and moderate to high volume of administrative tasks in support of an executive director of a major organization. Responsibilities include the organization, prioritization and coordination of a moderate to high volume of work including confidential information.

In this position you will:

  • Customer Service – this function is the level and scope by which the incumbent manages customer contact – phones, e-mail, visitors and customer request, questions, and complaints. Customer may be internal Swedish or external (vendors, patients, consultants, public).

  • Answer multiple telephone lines; prioritize and screen calls

  • Manage visitor/customer flow – resolve conflicts and notify appropriate department employee of emergent and urgent issues and redirect customers as necessary.

  • Office Management – this function is the level and scope by which the incumbent manages workflow and notifies supervisor of urgent conflicts

  • Create, edit, and proofread variety of highly complex correspondence, memos, presentations and public relations materials to high level management, wide organizational distribution, or public distribution

  • Open date stamp, sort, prioritize incoming mail from mailroom, e-mail and fax; redirect mail; answer routine mail inquiries.

  • Project Management – This function is the level and scope by which the incumbent manages routine and emergent department/organization projects- organizes, prioritizes and coordinates workflow

  • Manage assigned departmental project workloads: make plan/recommendations for project requirements, resources, and deadlines

  • Complete individual project tasks assigned within designated timelines and due dates

  • Delegate tasks to other departmental clerical staff and/or collaborate with designated department/SMC specialists to meet department/project goals within designated deadlines


Required qualifications for this position include:

  • Graduate of a Secretarial Program or college level coursework and equivalent work experience.

  • 3 years job related experience including responsible administrative work supporting a high level executive in a major organization.

Preferred qualifications for this position include:

  • Associate's Degree

  • Previous Health Care experience

About Swedish Shared Services

Swedish is the largest, most comprehensive, nonprofit health provider in the Greater Seattle area. Our expanding network of facilities currently includes three hospital locations in Seattle, a hospital in Edmonds and the new Swedish Issaquah campus. It also consists of Swedish Medical Group’s network of primary care clinics, and affiliations with suburban hospitals and specialty clinics throughout Greater Seattle.

We offer comprehensive, best-in-class benefits to our caregivers. For more information, visit

Our Mission

Our Mission is to improve the health and well-being of each person we serve.

Our Vision is Health for a Better World.

About Us

Swedish is the largest not-for-profit health care system in the greater Seattle area. It is comprised of five hospital campuses (First Hill, Cherry Hill, Ballard, Edmonds and Issaquah); emergency rooms and specialty center in Redmond (East King County) and the Mill Creek area in Everett; and Swedish Medical Group, a network of more than 128 primary care and specialty care locations throughout the greater Puget Sound area. Swedish employs nearly 13,000 caregivers (all employees), including nearly 1,400 providers. Whether through physician clinics, education, research and innovation or other outreach, we're committed to caring for the people in our region and beyond. Swedish is proud to be an Equal Opportunity Employer Swedish does not discriminate on the basis of race, color, gender, disability, protected veteran, military status, religion, age, creed, national origin, gender identity, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Day

Job Category: Compliance

Location: Washington-Seattle

Work Locations: Metropolitan Park East (WA152) 1730 Minor Avenue Metropolitan East Tower Seattle, 98101

Req ID: 300520