Providence St. Joseph Health

Job Information

Providence Service Area Chief Human Resources Officer, No. Cal in Santa Rosa, California



This is an unparalleled opportunity for a Service Area CHRO, No. Cal.

Providence St. Joseph Health is seeking a Service Area CHRO to lead an HR team in the development and alignment of HR strategies consistent with business needs. The Service Area CHRO is accountable for setting and ensuring high qualities and standards for HR service delivery. The incumbent serves as a trusted advisor to executives, provides solutions to complex or critical issues, determines HR implications of changing business needs, and recommends actions to be taken. The leader also leads consulting efforts to achieve outcomes, fosters an environment of continuous improvement by motivating, mentoring, and developing others. Additionally, the leader will demonstrate the capacity to strategically shape change, promote fiscal responsibility and integration of the core values, while meeting the organization’s strategies and objectives.

The core strategy of “Creating healthier communities, together” is supported by five specific areas of focus in the system strategic plan:

  • Inspire: We must first inspire and develop our people.

  • Know: To serve our communities effectively, we are building enduring relationships with consumers.

  • Partner: Providing the best care requires new alignments with clinicians and care teams.

  • Adapt: We’ll develop and thrive under new care delivery and economic models.

  • Adopt: To serve more people we will grow by optimizing expert-to-expert capabilities.

Through innovation, excellence, good stewardship and working together across Providence, we will continue to lead change to improve the health of our communities.

Key Responsibilities:

The Service Area, CHRO will:

  • Act as a strategic partner and trusted advisor to senior leaders of the local organization, ministry and/or community.

  • Work collaboratively with shared services and centers of excellences to ensure a seamless, integrated HR experience for core leaders and caregivers.

  • Develop and administer all labor relations activities and local strategies for assigned area. Coordinate/strategize with Labor & Employment Counsel on local issues and response.

  • Provide leadership, direction, coaching and development for direct reports.

  • Influence and lead organizational change.

  • Develop and implement caregiver (employee) experience strategies and tactics in alignment with System, Region and Ministry goals.

  • Develop and administer all labor relations activities and local strategies for assigned area. Coordinate/strategize with Labor & Employment Counsel on local issues and response.

  • Coach and counsel Senior Leadership on business, labor, and risk mitigation.


Above all, we are looking for a servant leader whose personal and professional background demonstrates a genuine passion for the mission and core values of Providence Health & Services. You have a style that emphasizes openness, collaboration, visibility, and connectivity. A strong, confident, results-oriented, and decisive leader with the capacity to balance the big picture and strategic perspective with a focus on operations and the details of execution. You can articulate how your work improves healthcare delivery in the communities that we serve.



Required qualifications and experience for this position include:

  • Master’s Degree in Business Administration, HR Management, or related field.

  • 10 years’ experience in Professional Human Resources or related experience.

  • Experience in brokering services in a multi-site/location, multi-line of business.

  • Previous supervisory experience.

Preferred qualifications and experience for this position include:

  • Human Resources Global Professional Certification.

About the department you will serve:

Providence Strategic and Management Services provides a variety of functional and system support services for all eight regions of Providence Health & Services from Alaska to California. We are focused on supporting our Mission by delivering a robust foundation of services and sharing of specialized expertise.

For information on our comprehensive range of benefits, visit:

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence is a comprehensive not-for-profit network of hospitals, care centers, health plans, physicians, clinics, home health care and services continuing a more than 100-year tradition of serving the poor and vulnerable. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Day

Job Category: Leadership

Location: California-Santa Rosa

Req ID: 250274