Providence St. Joseph Health

Job Information

St. Joseph Health / Covenant Health Medical Receptionist - AMG Doyle Park Gastroenterology in Santa Rosa, California

We are looking for a Medical Receptionist with AMG Doyle Park Gastroenterology at St Joseph Heritage Healthcare.

Location: Santa Rosa, CA

Work Schedule: Full time - 80 Biweekly hours

Shift: 8 Hour - Days

Job Summary:

This position functions as an interface with patients, physicians, staff and is responsible for handles all incoming calls screening, transferring, and answering appropriately, timely, and efficiently. Takes accurate and appropriate messages. Greets patients/visitors, check patients in and out, distributes mail, faxes, etc. Assists department with various duties as needed. In addition, this position will be responsible for obtaining all information relating to patients and facilitates, and collection and dissemination of information to the medical record and information system.


  • Basic computer skills in a Windows operating environment including Microsoft Word, and an e-mail system.

  • Knowledge of grammar, spelling and medical terminology.

  • General knowledge of healthcare insurance and terminology.

  • Requires good written and verbal communications skills to communicate effectively with individuals at all levels of the organization.

  • Excellent telephone etiquette.

  • Ability to sort and file by alphabet or terminal digit.

  • Ability to handle cash transactions and balance cash drawers.

  • Must be able to work under general supervision.

  • Must have a professional and mature demeanor.

  • Exhibit courtesy/respect for co-workers and willing to help co-workers when needed.

  • Excellent organizational abilities.

  • Bilingual (English/Spanish) communication skills, preferred

Minimum Position Qualifications:

Experience: Customer relations experience

Preferred Position Qualifications:

Education: Medical Assistant, Billing, or Front Office Management certification from an accredited vocational school


  • Experience as a receptionist in the healthcare industry or as a Medical Assistant.

  • Experience in handling and balancing cash.

  • MS Word, Excel and IDX experience.

  • Experience with computers or automated scheduling

Licenses and Certifications: Medical Assistant certification

Mission Heritage Medical Group is one of California's most respected medical groups. With over 3,000 employees and 75 locations throughout California, including, Northern California, Orange County, High Desert and Los Angeles County, Mission Heritage Medical Group has been continually recognized as a leader in quality, customer service and information technology. This kind of success is the result of team work, a commitment to excellence and a strong adherence to the organization's mission, vision and values.Mission Heritage Medical Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Mission Heritage Medical Group complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Company: Heritage Healthcare

Category: Receptionist