Providence Practice Manager III in Santa Monica, California
Providence is calling a Practice Manager III (Full-TIme/Day Shift) to our Providence Saint Johns Medical Foundation in Santa Monica , CA.
Applicants that meet qualifications will receive a text with some additional questions from our Modern Hire system.
We are seeking a Practice Manager III who will provide ongoing leadership for the development and implementation of management and patient care systems to assure cost-effective and quality operations of the clinic. Ensure strategic integration of care and clinical practices to provide an optimal patient experience. Lead staff to ensure that patient care services are provided in a timely manner which are sensitive to the patient's physical, psychological, and spiritual needs. Ensure compliance with established clinical policies and procedures. Participate in PMI-wide special projects, committees or task forces as requested.
In this position you will have the following responsibilities:
Actively support and incorporate the mission and core values into daily activities
Treat all others with respect and demonstrates excellence, justice and compassion in daily work and relationships with others
Maintain confidentiality of all information related to patients, medical staff, employees, and as appropriate, other information
Demonstrate service excellence and positive interpersonal relations in dealing with others, including patients/families/members, employees, managers, medical staff, volunteers and community members, so that productivity and positive relations are maximized
Consistently demonstrate and incorporate principles of safety and infection control into daily activities as outlined in Environment of Care, Infection Control, and Exposure Control manuals and department safety policies/procedures
Consistently use personal protective equipment as required and takes appropriate precautions whenever there is potential for contact with blood, body fluids, chemicals and/or other hazardous materials
Maintain knowledge of work-appropriate aspects of environment of care programs, complies with policies and reports unsafe conditions
Successfully complete Environment of Care Healthstream modules in the required time frames and participates in fire drills and emergency exercises
Complete annual mandatory education review and competency program
Oversee the clinic daily operations providing leadership and development to the support staff in the clinic, including access, scheduling, patient flow, telephones, information systems, medical records and patient care
Overall responsibility for recruitment, retention, training, compensation, and performance management of all clinic support staff
Analyze monthly statistical reports on clinic production and revenues
Recommend and implements process improvement plans to address areas of deficiency
Develop and monitor multiple clinic operating budgets
Assure clinic operates within budget
Oversee accounts payable, purchasing, payroll, billing and collection functions for the clinic
Analyze monthly statistical reports on clinic production and revenue
Recommend and implement process improvement plans to address areas of deficiency
Prepare budget and identify opportunities to ensure clinic financial success
Develop strategies to achieve 3-5 year clinic goals in conjunction with the Medical Group strategies
Review, analyze and develop action plans from multiple data sources
Effectively communicate clinic needs up through the organization and recommend improvements
Required qualification in this position includes:
Six (6) years supervisory and/or management experience within a healthcare environment, medical group office, or outpatient facility
Experience developing key relationships within an integrated delivery system such as hospital, health plan and support departments
Knowledge of health care environment, medical office policies and procedures, general accounting procedures and human resource management practices
Strong written communication, verbal communication, and interpersonal skills
Ability to identify and solve problems, makes decisions, and implements changes
Ability to prioritize, plan and coordinate work activities
Demonstrated ability to successfully interact with clinic physician leadership and staff physicians to carry out clinic mission, goals and objectives
Strong knowledge of Practice Management Systems and Electronic Medical Records
Demonstrated management and leadership skills, particularly mentoring, coaching and conflict management
Personal style which emphasizes openness, visibility and approachability
Excellent listening and follow-through abilities and a willingness to accept constructive criticism
Ability to travel between facilities in an efficient manner
Preferred qualification in this position include:
- Bachelor's Degree in Business Administration, Healthcare Administration, Nursing, or related field or equivalent educ/experience
About the hospital you will serve.
Providence Health & Services is further developing its physician integration strategy. As part of this growth, Providence Saint John’s Medical Foundation came into flourishing. Saint John’s Medical Foundation is an integrated, not-for-profit network of medical clinics and affiliated services, servicing the greater Santa Monica and Los Angeles area. The Foundation is expected to continue to grow in the next several years, bringing with it facilities, staff and physician growth to support that objective.
For information on our comprehensive range of benefits, visit:
As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.
Providence is a comprehensive not-for-profit network of hospitals, care centers, health plans, physicians, clinics, home health care and services continuing a more than 100-year tradition of serving the poor and vulnerable. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.
Job Category: Non-Clinical Director/Executive
Location: California-Santa Monica
Req ID: 287227
- Providence Jobs