Providence St. Joseph Health

Job Information

Providence Health & Services Senior Enterprise Client Policy Administrator in Portland, Oregon

Description:

Providence St. Joseph Health is calling a Senior Enterprise Client Policy Administrator to our location in Renton, WA; Portland, OR; Beaverton, OR; Redmond, WA or Irvine, CA.

The Senior Enterprise Client Policy Administrator is responsible for maintaining and improving existing client policies and standards within our enterprise environment. High focus on the Group Policy and Intune policy environment. Scripting knowledge.

We are seeking a Senior Enterprise Client Policy Administrator who will focus on the role of the Client OS in the enterprise and how it can help achieve strategic goals and objectives. They leverage their deep technical expertise to routinely lead troubleshooting efforts, design sessions, projects/initiatives, and other bodies of work related to the Client OS. They also mentor and develop the Associate, and Intermediate level members of their team. They work independently with other Information Services (IS) professionals (e.g. Operational, Engineering, Architecture, and Application teams) applying their specific Knowledge, Skills, and Abilities to ensure the Client Operating System (OS) is optimized for the delivery of clinical and business services in support of the IS Strategic Plan. Ensuring this level of optimization requires close work with clinical and non-clinical caregivers, project managers, and other IS professionals in order to enumerate requirements from these various groups of stakeholders. The Senior Enterprise Client Administrator uses their expert knowledge of the Client OS to autonomously determine the optimal configuration of the OS and then configures the OS in the manner they determine best meets requirements. In the course of their work, they also author new or modify existing documentation related to the Client OS. Finally, they serve as an in-house, operational escalation point for troubleshooting systems experiencing complex issues and as well as developing and implementing solutions for these complex issues.

The environment is fast paced and very dynamic which requires an individual capable of making independent decisions at times without complete knowledge or guidance but doing so in a manner that accounts for industry recognized best practices to help ensure the most positive outcome in a given situation.

In this position you will:

  • Work independently without supervision.

  • Provide expert-level optimization of the Client Operating System configuration to support requirements for clinical and non-clinical services.

  • Research and resolve technical issues related to the Client Operating System and participate/lead problem resolution efforts.

  • Provide technical peer review and consulting services

  • Mentor and coach junior-level team members.

  • Author clear, concise and complete communications for change, incident and problem management.

  • Plan, research, and design solutions in support of strategic plans or clinical/business requirements.

  • Collaborate with Architecture, Engineering, and peers to develop enterprise-wide technical standards and roadmaps.

  • Estimate infrastructure component costs with vendors and internal technology resources for current and proposed projects.

  • Provide direction in developing specifications/requirements for selecting and testing new technologies.

  • Evaluate system designs, provide recommendations to improve performance, security, and functionality.

  • Develop and guide the implementation of solutions that improve information reporting and metrics.

  • Lead root cause analysis on Client Operating System related problems.

  • Create and maintains internal training materials to provide training to appropriate information systems staff for procedures, processes and knowledge transfer.

  • Assist in budgeting activities for Enterprise projects, department capital and operational budgets, feasibility studies and cost/benefit analysis. Participates in the development and adherence to project schedules.

  • Stay abreast of emerging technologies and best practices related to the Client Operating System.

  • Monitor, respond to, and remediate alerts assocated with the Client Operating System.

  • Patch the Client Operating System and remediate security vulnerabilities related to the Client Operating System.

Qualifications:

Required qualifications for this position include:

  • Bachelor's Degree in Computer Science, Engineering, or related field or equivalent educ/experience

  • 5 years related experience

  • Includes Knowledge, Skills, and Abilities of Associate and Intermediate levels and the following: Extensive knowledge of the current Windows client operating systems to include full understanding of system and kernel components and extensive knowledge of operating system internals such as sub-systems, Registry, etc.

  • Extensive knowledge and ability to resolve complex performance issues and optimize desktop performance.

  • Extensive knowledge and ability to leverage advanced product features to support and maintain the enterprise desktops.

  • Knowledge of Windows Management Instrumentation (WMI) and ability to create scripts utilizing WMI. Knowledge of compiled languages and ability to create internal tools/utilities with these languages.

  • Extensive knowledge and ability to troubleshoot complex system level problems and crashes including driver issues and DLL conflicts.

Preferred qualifications for this position include:

  • MCSA (Microsoft Certified Solutions Associate) or MCSE (Microsoft Certified Solutions Expert) certifications upon hire

  • PowerShell knowledge highly desired.

  • Azure Administrator Associate

  • MD-101: Managing Modern Desktop

About the department you will serve.

Providence Strategic and Management Services provides a variety of functional and system support services for all eight regions of Providence Health & Services from Alaska to California. We are focused on supporting our Mission by delivering a robust foundation of services and sharing of specialized expertise.

We offer comprehensive, best-in-class benefits to our caregivers. For more information, visit

https://www.providenceiscalling.jobs/rewards-benefits/

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence is a comprehensive not-for-profit network of hospitals, care centers, health plans, physicians, clinics, home health care and services continuing a more than 100-year tradition of serving the poor and vulnerable. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Day

Job Category: IT Operations and Support

Location: Washington-Renton

Other Location(s): Oregon-Portland, Oregon-Beaverton, Washington-Redmond, California-Irvine

Req ID: 297560

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