Providence St. Joseph Health

Job Information

Providence Food Service Coordinator in Portland, Oregon


Providence is calling a Food Service Coordinator to Providence Portland Medical Center in Portland, Oregon. This is a full-time (1.0 FTE), benefited, night shift position supporting the Fountain Cafe. Hours are 6:00 p.m. - 2:30 a.m.

We are seeking a Food Service Coordinator who will provide a high level of customer service for patients, family members, volunteers, physicians and staff. The Service Excellence Standards of Behavior guidelines must be adhered to at all times. This position will act as a lead and run cafe operations.

Must have comprehensive knowledge of, and be compliant with, specified regulatory requirements, and food safety and sanitation regulations for food service in a health care environment. Proper sanitation procedures and practices must be following to assure the cleanliness and sanitation of ware-washing, service-ware, equipment in the work area.

Adhere to County/State Health department, hospital, and department standards, policies and procedures at all times.

In this position you will have the following responsibilities:

  • Continuously develop and implement menu and service level changes to allow for changes in customers desires, building population, financial budgets, operating/facility constraints

  • Monitor daily customer counts and spending patterns and compares it with departmental and industry standards in order to assess pricing, marketing and merchandising performance

  • Monitor food quality and routinely monitors food temperatures assuring departmental standards are continuously met

  • Monitor service quality as it is performed and follows up with staff when deficiencies are noted

  • Monitor portion control and product merchandising continuously

  • Establish and promote teamwork for a successful staff through positive interaction, morale building, direction, and leadership

  • Select, evaluate and if necessary, disciplines staff to assure effective and satisfactory service is provided to customers

  • Maintain quality of service and sanitation levels with increasing workloads

  • Work with team in handling food in a manner which assures patients/customers are not exposed to food borne illness

  • Work with team in handling food products in a manner that optimizes correct handling, temperature and storage standards

  • Seek and responds as appropriate to customer’s feedback and suggestions

  • Provide assistance and direction to staff in completing daily work

  • Actively participate in the achievement of department goals and objectives

  • Order supplies as necessary; fills and delivers orders maintaining accurate records of same following pre-established par stock levels


Required qualifications for this position includes:

  • Valid County Health Department Food Handlers Certificate, -OR-

  • Serv Safe Certification at the time of hire

  • Serve Safe certification within one (1) year of hire. Note: PL540 does not require this certification

  • Three (3) years of experience in food service

  • Demonstrated event scheduling software experience

  • Knowledge of food service principles and basic supervisory principles

  • Understanding of retail profit and loss accounting practices

  • Ability to communicate and give/follow instructions and directions

  • Able to do math skills necessary to calculate food costs, daily cash balancing, etc.

Preferred qualifications for this position includes:

  • Experience with event scheduling software experience

  • Food service management experience

About Providence in Oregon

As the largest healthcare system and largest private employer in Oregon, Providence offers exceptional work environments and unparalleled career opportunities.

The Providence Experience begins each time our patients or their families have an encounter with a Providence team member and continues throughout their visit or stay. Whether you provide direct or indirect patient care, we want our patients to feel that they are in a welcoming place where they can be comfortable and free from anxiety. Our employees create the Providence Experience through simple, caring behaviors such as acknowledging and welcoming each visitor, introducing ourselves and Providence, addressing people by name, providing the duration of estimated wait times and updating frequently if timelines change, explaining situations in a way that puts patients at ease, carefully listening to their concerns, and always thanking people for trusting Providence for their healthcare needs. At Providence, our quality vision is simple,

"Providence will provide the best care and service to every person, every time."

Providence is consistently ranked among the top 100 companies to work for in Oregon. It is also home to two of our award-winning Magnet medical centers. Providence hospitals and clinics are located in numerous areas, ranging from the Columbia Gorge to the wine country to sunny southern Oregon to charming coastal communities to the urban setting of Portland. If you want a vibrant lifestyle while working with a team highly committed to the art of healing, choose from our many options in Oregon.

For information on our comprehensive range of benefits, visit:

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence is a comprehensive not-for-profit network of hospitals, care centers, health plans, physicians, clinics, home health care and services continuing a more than 100-year tradition of serving the poor and vulnerable. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Night

Job Category: Food Service Attendant

Location: Oregon-Portland

Req ID: 288991