Providence Certified Clinical Care Coordinator - Neurological Specialties in Portland, Oregon
Providence is calling a Certified Clinical Care Coordinator - Neurological Specialties East (1.0 FTE, Days) to Providence Profess Plaza Portland in Portland, OR.
We are seeking a Certified Clinical Care Coordinator - Neurological Specialties East who will be the key liaison between the patient and their Patient-Centered Medical Home team. Team includes providers, clinic staff, and other health care professionals. Clinical Care Coordinator works to ensure safety, best practices, and high quality standards are maintained for the patient across the health care continuum.
In this position you will have the following responsibilities:
Provide compassionate care and excellent customer service while managing the workflow between patients and providers
Manage clinical communications between patients, clinic staff, providers, and internal/external customers to optimize flow and coordination of patient care
Facilitate getting immediate resolution for urgent or emergent patient issues; delegate tasks among team members to ensure the best patient outcomes
Collaborate with Providers to manage, process, and resolve complex or sensitive patient issues
Navigate data systems to research and/or record pertinent information
Required qualifications in this position includes:
Completion of an accredited Medical Assistant program
High School Diploma -OR- GED -OR- equivalent educational experience
Certified through a nationally recognized Medical Assistant program such as AAMA, AMT, (RMA) or NCCT
Must have current AHA-BLS (Basic Life Support) for the Healthcare Provider
Six (6) months of recent experience working as a Medical Assistant
Three (3) years of recent health care experience working as a Medical Assistant
Basic computer skills including Microsoft Windows and Office Applications
Preferred qualifications in this position includes:
Experience with electronic medical records and/or computerized billing systems
Typing skills (minimum of 45 words per minute)
About Providence in Oregon
As the largest healthcare system and largest private employer in Oregon, Providence offers exceptional work environments and unparalleled career opportunities.
The Providence Experience begins each time our patients or their families have an encounter with a Providence team member and continues throughout their visit or stay. Whether you provide direct or indirect patient care, we want our patients to feel that they are in a welcoming place where they can be comfortable and free from anxiety. Our employees create the Providence Experience through simple, caring behaviors such as acknowledging and welcoming each visitor, introducing ourselves and Providence, addressing people by name, providing the duration of estimated wait times and updating frequently if timelines change, explaining situations in a way that puts patients at ease, carefully listening to their concerns, and always thanking people for trusting Providence for their healthcare needs. At Providence, our quality vision is simple,
"Providence will provide the best care and service to every person, every time."
Providence is consistently ranked among the top 100 companies to work for in Oregon. It is also home to two of our award-winning Magnet medical centers. Providence hospitals and clinics are located in numerous areas, ranging from the Columbia Gorge to the wine country to sunny southern Oregon to charming coastal communities to the urban setting of Portland. If you want a vibrant lifestyle while working with a team highly committed to the art of healing, choose from our many options in Oregon.
For information on our comprehensive range of benefits, visit:
As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.
Providence is a comprehensive not-for-profit network of hospitals, care centers, health plans, physicians, clinics, home health care and services continuing a more than 100-year tradition of serving the poor and vulnerable. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.
Job Category: Community Service
Req ID: 268294
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