Providence St. Joseph Health

Job Information

St. Joseph Health / Covenant Health Surgery Support Assistant - Operating Room-Main Hospital in Orange, California

We are looking for a Surgery Support Assistant for the Operating Room-Main Hospital Department at St. Joseph Hospital Orange.

Location: Orange, CA

Work Schedule: On call / Per diem

Shift: 8-hour, Variable

Job Summary:

Under general direction, provides receptionist/clerical/secretarial support in area of assignment. Contributes to the realization of unit/department goals by serving/attending to customers (SJH patients, physicians, and hospital personnel) either through the telephone or computer, direct interface, or through records management.

Essential Functions:

  • Serves as the key clerical contact person in the unit, answering inquiries of a general nature, relaying/sending messages in a timely manner, accurately collecting payments for services rendered, receiving documents/records, and distributing paperwork as needed.

  • Verifies or inputs data into computer accurately and/or prepares reports or schedules through any of the following software programs: JeTech, ESP, ESI, PICIS, MEDITECH, MSO, MSL ’65, etc.

  • Maintains and organizes accurate hospital/unit, patient/physician/staff records, schedules, charge sheets, etc. as directed.

  • Informs the Manager/Supervisor about customer issues or complaints in a timely manner. Follows up or provides appropriate feedback, as directed.

  • Ensures that daily operations of the unit or department are accomplished through established protocols.

  • Assists with maintenance of policies and procedures/reference manuals, bulletin boards, and other office files.

  • Coordinates and requisitions routine office supplies/equipment to ensure efficient and safe operation of the unit.


  • Medical terminology and spelling.

  • Basic knowledge of math/problem solving skills.

  • Basic computer skills.

  • Strong clerical/organization skills.

  • Excellent phone etiquette.

  • Strong interpersonal/customer relations skills.

  • Effective verbal/written communication skills.

  • Ability to work with minimal supervision.

  • Ability to establish priorities based on customer needs.

  • Flexible, able to adapt to changing work schedule and workload.

  • Ability to understand physician’s instructions and able to follow through.

  • Preferred: Bilingual skills – English and Spanish for the receptionist and registrar roles.

Minimum Position Requirements:

Education: H.S. Diploma or GED

Experience: Clerical or secretarial experience.

Preferred Position Qualifications:


  • One (1) year Hospital clerical experience.

  • Admitting and/or insurance billing experience in hospital or physician’s office.

  • Experience with specific peri-op, scheduling, and patient charging software/systems.

Apply Today! Applicants that meet qualifications will receive a text message with additional questions from our Modern Hire system.

Compassion. Dignity. Justice. Excellence. Integrity.

These timeless values form the heart and soul of St. Joseph Hospital. They are the prime reason that we attract and retain high-caliber employees who believe in the sanctity of their work in our faith-based setting.

As a result of this affinity, most of our employees have remained with us for at least five years. Over 40 percent of our new employees were either referred by friends or applied to work at St. Joseph based on our reputation. It is little wonder, then, that retention rate is significantly higher than the average for healthcare institutions in our community.

Clinical Excellence

When you take the latest in medical technology and place it in the hands of highly skilled clinicians, recognition is sure to follow. In July 2007, 2008 and 2009, St. Joseph Hospital was named one "America's Best Hospitals" for Orthopedic Care by U. S. News and World Report. This highly esteem recognition is testimony to our unique blend medical science and compassionate, values-based care.

A haven that feels like home.

St. Joseph Hospital offers a unique environment in which healthcare givers who share a kindred spirit can do important work and grow both spiritually and professionally. Here, values-based employees view their jobs not simply as careers but also as callings.

Care to get acquainted? Then we warmly invite you to explore the many career opportunities offered by St. Joseph Hospital!

St. Joseph Hospital provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, St. Joseph Hospital complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Positions specified as "on call/per diem" refers to employment consisting of shifts scheduled on as "as needed basis" to fill in for staff vacancies.

Company: St. Joseph Hospital Orange

Category: Scheduling

Req ID: R329106