Providence St. Joseph Health

Job Information

St. Joseph Health / Covenant Health Social Worker - Palliative Care Counseling in Orange, California

We are looking for a Social Worker for the Palliative Care Counseling Department at St. Joseph Hospital Orange

Location Orange, CA

Work Schedule: Full time - 80 Biweekly Hours

Shift: 8-hour, Days

Job Summary:

Case Management is a collaborative practice model including the patients, nurses, social workers, physicians, other practitioners, caregivers, and the community. The case management process encompasses excellent communication, both verbal and written, and facilitates care along a continuum through effective resource coordination. The goal of the case manager is to advocate for and assist the patient in the achievement of optimal health, access to care, and to appropriately utilize resources. The case manager will utilize the following processes to meet the patient's individual healthcare needs: assessment, planning, implementation, coordination, monitoring, and evaluation of the plan of care.

Essential Functions:

  • Assessment: The Case Manager will collect in depth information about a person's situation and functional status, to identify individual needs in order to develop a comprehensive continuum of care that will address those needs. Identify both present and possible future needs of the patient and family, which may affect the plan of care and the patient's well being. This assessment will include age specific physical, psychosocial, environmental, financial, and health status expectations.

  • Planning: The Case Manager will determine specific objectives, goals, and actions as identified through the assessment process. Acting as a patient advocate, the case manager will work with the physician, the patient and family, and the healthcare team to determine the appropriate level of care, and will assist in the planning of the care to meet the patient's needs. Goals and time frames for goals appropriate to the individual will be set.

  • Implementation: Executes specific interventions that will lead to accomplishing the goals established in the continuum of care. Works effectively with the health care team to determine the appropriate length of stay. Problem solving techniques will be applied to the implementation process.

  • Coordination: Organize, integrate, obtain authorization for resources, and modify the resources necessary to accomplish the goals established in the continuum of care. Initiate and maintain communication and collaboration with the patient, family, physicians, healthcare team members, community resources and payer representatives.

  • Monitoring: Obtain sufficient information from all relevant resources in order to determine the effectiveness of care and services provided during pre-hospitalization, acute hospitalization and post-hospitalization.

  • Evaluation: At appropriate and repeated intervals and prior to discharge, assess, reassess and evaluate the patient's status and progress. If progress is static or regressive, determine the reason and proactively encourage the appropriate interventions in order to promote optimal outcomes.

  • Communication: Demonstrates appropriate documentation of services provided in the patient record according to department standards, as well as legal and regulatory requirements. Demonstrates the ability to communicate verbally and through electronic means (i.e. software applications) with the healthcare team to promote optimum patient care.


  • Excellent interpersonal, verbal and written communication skills.

  • Ability to work independently and make decisions.

  • Excellent organizational skills.

  • Ability to work effectively under pressure due to changing priorities, interruptions, high and low census, payer demands, and discharge planning demands.

  • Computer knowledge.

  • Supports and encourages positive working relationships within the department and across departments.

  • Establishes and maintains a good rapport with physicians and interacts well with all internal and external customers in a professional and courteous manner.

  • Demonstrates the knowledge and skills necessary to communicate with third party payers to obtain authorization for the appropriate treatment setting for patients requiring medical, psych and chemical dependency treatment.

Minimum Position Requirements:

Education: Master's Degree in Social Work, Counseling, or Psychology.

Experience: 6 months experience in an acute medical setting.

Preferred Position Qualifications:


  • Palliative Care awareness

  • Experience working in Palliative Care and/or Hospice

  • Advance Care planning experience

  • Goals of Care conversation

  • Acute inpatient or ED experience

Licenses/Certifications: Licensed Clinical Social Worker (LCSW) or Marriage and Family Therapy (MFT) license.

Apply Today! Applicants that meet qualifications will receive a text message with additional questions from our Modern Hire system.

Compassion. Dignity. Justice. Excellence. Integrity.

These timeless values form the heart and soul of St. Joseph Hospital. They are the prime reason that we attract and retain high-caliber employees who believe in the sanctity of their work in our faith-based setting.

As a result of this affinity, most of our employees have remained with us for at least five years. Over 40 percent of our new employees were either referred by friends or applied to work at St. Joseph based on our reputation. It is little wonder, then, that retention rate is significantly higher than the average for healthcare institutions in our community.

Clinical Excellence

When you take the latest in medical technology and place it in the hands of highly skilled clinicians, recognition is sure to follow. In July 2007, 2008 and 2009, St. Joseph Hospital was named one "America's Best Hospitals" for Orthopedic Care by U. S. News and World Report. This highly esteem recognition is testimony to our unique blend medical science and compassionate, values-based care.

A haven that feels like home.

St. Joseph Hospital offers a unique environment in which healthcare givers who share a kindred spirit can do important work and grow both spiritually and professionally. Here, values-based employees view their jobs not simply as careers but also as callings.

Care to get acquainted? Then we warmly invite you to explore the many career opportunities offered by St. Joseph Hospital!

St. Joseph Hospital provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, St. Joseph Hospital complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Positions specified as "on call/per diem" refers to employment consisting of shifts scheduled on as "as needed basis" to fill in for staff vacancies.

Company: St. Joseph Hospital Orange

Category: Social Work

Req ID: R333819