Providence St. Joseph Health

Job Information

Providence Health & Services Admitting Representative in Olympia, Washington


Providence is calling a Admitting Representative (1.0 FTE, 40 hours per week Days) to the Patient Registration at

Providence St. Peter Hospital at Olympia, Washington.

Apply Today! Applicants that meet qualifications will receive a text with some additional questions from our Modern Hire


The Admitting Representative to be responsible for securing appropriate patient account reimbursement by obtaining

complex demographic, insurance and medical information and ensuring this is documented timely and accurately.

Provides assistance, directions, and instructions to visitors, patients and the general public regarding hospital/patient


In this position you will:

  • Create a consistent and exceptional patient experience throughout the patient interview process

  • Provide superior customer service to all customers accurately and timely in a positive manner. Demonstrates ability to

multitask and prioritize with frequent interruptions. Provides accurate patient information

  • Demonstrate exceptional problem solving skills. Courteously answers department telephone identifies facility and


  • Effectively utilizes all information tools and resources maintained by the department

  • Assess patient ability to complete the admission process prior to receiving services or going to their hospital rooms. In

some instances, may require bedside registration


Required qualifications for this position includes:

  • One (1) year experience in customer service or healthcare registration

  • A track record in organizing and planning with demonstrated ability to effectively manage time and achieve results in a

fast paced environment

Preferred qualifications for this position includes:

  • High School Diploma or GED equivalent

  • Some college level course work, particularly in Medical Terminology or Medical Assistance coursework

  • National Certification of Certified Healthcare Access Associate (CHAA)

  • Previous Admitting Representative and third party payor experience

About the hospital you will serve.

Providence St. Peter Hospital is a 390-bed, not-for-profit regional teaching hospital. Located in Olympia, WA, St. Peter

offers comprehensive rehabilitation, medical, surgical and behavioral health services. We have been ranked as one of the

top 100 hospitals and as one of 10 premier healthcare employers in the nation and have recently achieved the coveted

Magnet®" recognition from the American Nurses Credentialing Center®. Our hospital rests on a 173-acre campus, much

of which includes natural forest and preserved wetlands that maintain a healing environment for patients and staff.

We offer comprehensive, best-in-class benefits to our caregivers. For more information, visit

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence is a comprehensive not-for-profit network of hospitals, care centers, health plans, physicians, clinics, home health care and services continuing a more than 100-year tradition of serving the poor and vulnerable. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: On Call

Shift: Variable

Job Category: Health Care

Location: Washington-Olympia

Req ID: 298462