Providence St. Joseph Health

Job Information

St. Joseph Health / Covenant Health Scheduler - Radiology Administration in Mission Viejo, California

We are looking for a Scheduler with Radiology Administration Department at Mission Hospital Regional Medical Center.

Location: Mission Viejo, CA

Schedule: Full Time

Shift: Day

Job Summary:

Under direct supervision of the Clerical Supervisor - using detailed instructions, policies, and procedures the scheduler makes appointments for patients for Imaging Procedures. Schedules all Imaging Services patient procedures by completing the questions required by each modality and transferring to Meditech. Completes and distributes the necessary paperwork to appropriate departments. Works closely with both front office and technical staff, completing pre-admission registration. Promotes positive working relationships with patients, families, physicians and coworkers, demonstrating teamwork to ensure excellent patient care and positive comments from all concerned parties. Is proficient in required competencies. Registers patients in a pleasant, professional, and timely manner. Handles all routine patient inquiries related to the registration process. Ensures all necessary demographic and financial data is obtained and accurately records into the MS4 system. Identifies appropriate payor source and verifies eligibility. Collects appropriate deposits from patients.


  • Computer skills (Meditech, IntelliSource as well as RIS Logic for previous history, basic Windows functionality, basic keyboard knowledge).

  • Ability to communicate effective, both verbally and in writing.

  • Medical terminology.

  • Ability to consistently function in an environment that includes varying, unpredictable, or crisis circumstances while exercising appropriate interpersonal and critical thinking skills.

  • Ability to function independently and perform more than one task at any given time.

  • Must be able to type approximately 40 wpm.

  • Ability to work in a high volume office with continual interruptions.

  • Must be able to schedule and Pre-register 30-40 patients per day, with minimal to no errors.

  • Demonstrate ability to operate and troubleshoot computers, printers, and FAX machines.

Position Requirements:

Education: High School diploma or GED

Experience: One year Hospital Patient Access Registrar experience in Main or ER or one year experience in medical field/radiological scheduling that included Registration and/or insurance verification.

Preferred Position Requirements:

Education: AA in Healthcare

Experience: One-year (1) experience in scheduling radiographic procedures.

At Mission Hospital with locations in Mission Viejo and Laguna Beach, CA our core values of Dignity, Service, Excellence and Justice translate into an environment where the welfare of our patients always comes before the bottom line.As non-profit acute care facilities, we serve all of south Orange County.Mission Hospital Mission Viejo is a Level II Trauma Center and is the area's designated regional trauma center. We have Centers of Excellence in heart, maternity, trauma, breast care, spine, vascular, stroke and brain injury.Mission Hospital Laguna Beach provides local coastal communities with 24-hour emergency department services, medical/surgical services, behavioral health programs including inpatient and outpatient psychiatric and chemical dependency services and an outpatient eating disorder program.Mission Surgery Center performs approximately 4,500 annual surgeries and provides a safe and convenient outpatient setting. It is accredited by the Accreditation Association of Ambulatory Health Care.We are a member of the St. Joseph Health System, one of only 12 winners worldwide of the Gallup Organization's Great Workplace Award, which recognizes an "extraordinary ability to create an engaged workplace culture"; we've received two Beacon Awards for clinical excellence and in 2012 we received Magnet Designation which recognizes hospitals for top patient care, quality nursing and innovations in nursing and healthcare. We offer a collegial work environment with competitive salaries and benefits.Mission Hospital provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Mission Hospital complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.Positions specified as “on call/per diem” refers to employment consisting of shifts scheduled on as “as needed basis” to fill in for staff vacancies.

Company: Mission Hospital Regional Medical Center

Category: Scheduling