Providence St. Joseph Health

Job Information

St. Joseph Health / Covenant Health Patient Access Representative - Authorization in Mission Viejo, California

We are looking for a Patient Access Representative with the MHMG Authorization at St. Joseph Heritage Healthcare.

Location: Mission Viejo, California

Schedule: Full time - 80 Biweekly hours

Shift: 8 hour - Days

Job Summary:

Under minimal supervision, assists physician and other professionals in referral requests and patient placement, responds to all patient inquiries, referral and PCC materials. Correlates work assignments and daily activities with Supervisor and Manager.


  • Ability to work independently and self-prioritize workload.

  • Good organizational, documentation and communication skills.

  • Demonstrates dependability.

  • Must be able to work in a fast-paced department and handle multiple tasks, work with interruptions, and deal effectively with confidential information.

  • Exhibit courtesy/respect for co-workers; willing to help co-workers.

  • Bilingual English/Spanish communications skills preferred.

  • Must be able to type 45 WPM, accurately preferred.

  • Travel to other SJHH locations.

Minimum Position Qualifications:


  • H.S. Diploma or GED


  • 1 year Utilization experience in a managed care setting.

  • Basic MS Word, Excel, and Windows experience.

Licenses and Certifications:

  • Valid California Drivers License

Preferred Position Qualifications:

  • 3 years Experience in a managed care setting.

  • Intermediate level of MS Word, Excel, and Windows experience.

  • IDX experience.

St. Joseph Heritage Healthcare (SJHH) is one of California's most respected medical groups. With over 3,000 employees and 75 locations throughout California, including, Northern California, Orange County, High Desert and Los Angeles County, SJHH has been continually recognized as a leader in quality, customer service and information technology. This kind of success is the result of team work, a commitment to excellence and a strong adherence to the organization's mission, vision and values.St. Joseph Heritage Healthcare (SJHH) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, St. Joseph Heritage Healthcare (SJHH) complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Company: Heritage Healthcare

Category: Administrative (Clinical)