Providence St. Joseph Health

Job Information

St. Joseph Health / Covenant Health Nurse Navigator - Urology in Mission Viejo, California

We are looking for a Nurse Navigator with Cancer Clinical Institute Department at Mission Hospital Regional Medical Center.

Location: Mission Viejo, CA

Schedule: Full-time 80 Biweekly Hour

Shift: 8 Hour Day Shift

Job Summary:

The Nurse Navigator serves as clinical expert coordinating the patient care, research components and program outreach for patients diagnosed with cancer. The Navigator will assist patients and their families in managing through the vast array of services and programs offered by the hospital and the community to meet their health and wellness needs. The Nurse Navigator will provide personalized, high touch care, advocating the integration of whole person health of body, mind, and spirit. The Nurse Navigator will tailor services to the unique wellness needs of the patients served. The Nurse Navigator will participate in health screenings, provide patient education, and offer appropriate referrals. The Nurse Navigator will be responsible for cultivating relationships with patients and their families, physician partners, members of the healthcare team, and community partners. The Nurse Navigator will be responsible for collection of data related to contacts and referrals as outlined by department manager. The Nurse Navigator will consistently demonstrate behaviors that model the PSJH core values and the hospital’s mission statement.

Essential Function:

  • Serves as a patient liaison between patients and their families visiting the Cancer Center, Imaging Services, Hospital Acute, Support and Ancillary Services and other healthcare providers. Bridges gap to assure the patient has the information, services, and resources they and their family need. Assists the patient in managing through and understanding health information.

  • Develops a clear plan for coordinating healthcare for the promotion, maintenance and improvement of the patient’s health. Performs health and wellness needs inventory for patients desiring this service. Collaborates with physicians, clinical staff, community, and advocacy groups to enhance coordination of patient’s health and wellness needs across the continuum. Provides linkages to other resources at the hospital and the community. Refers patient to practitioners in a variety of specialty areas and appropriate hospital personnel as needed.

  • The Nurse Navigator serves as a pivotal link for cancer research by demonstrating familiarity with available program-specific clinical trials, the associated eligibility and exclusion criteria, and the informed consent content and process. She /He will routinely screen potential participants for available studies including review of malignant pathologies, new physician consults and other sources of newly diagnosed patients or those with recurrent disease to determine eligibility status. She /He will assist the Research Department with communication and coordination of required research information, as needed and provide routine updates on patient status with the managing physician and the Cancer Research.

  • The Nurse Navigator is responsible to facilitate, organize and coordinate clinical activities associated with the assigned site-specific cancer program. Activities include but are not limited to: clinical activities, program development and support, coordinating meetings (agenda and minutes), developing new services, supports and maintains the case conference activities, coordinates cancer screening programs at Mission Hospital, as appropriate. Develops and maintains strong relationships with cancer physicians, office managers and diagnostic services utilized in the screening, treatment and marketing of programs and services. Works with the program Medical Directors and the clinical and administrative team to identify and resolve service issues.

  • Communicates routinely with cancer leadership and reports on activities and outcomes proactively. Develops, maintains and reports metrics for navigation services and programs. Tracks, monitors and helps prioritize allocated program funds as appropriate. Delegates appropriate tasks and projects to the resource team in an efficient and effective manner with clear instructions, timelines and prioritization. Is sensitive to overall department demands in task delegation recognizing the potential for priority conflicts and facilitates resolution in a team-oriented manner.

  • Provides education, verbal, written, and web based on a variety of cancer prevention and wellness topics and updates. Performs health screening activities including assessments, health profiles, B/P checks, and lab draws as needed. Acts as a resource for staff. Recommends staff education needs to manager. Performs in-services as needed.

  • Develops and maintains effective linkages with clinics, physician offices, and appropriate community resources to educate about program, establish referral system and gather information on post-hospital services provided. Maintains and updates resource knowledge. Attends program required meetings as assigned.


  • Excellent interpersonal and communication (written/verbal) skills.

  • Effective interviewing skills.

  • Effective teaching skills.

  • Good organizational and time management skills.

  • Good problem-solving skills.

  • Working knowledge of hospital and community resources for targeted population.

  • Basic computer skills for hospital information system, data entry.

  • Audio-Visual equipment knowledge.

  • Ability to handle frequently changing priorities.

  • Requires standing and walking to various areas of the hospital campus 20-25% of the time.

  • Strong knowledge base of general health and wellness issues.

  • Working knowledge of research activities.

  • Incorporates the importance of a healthy lifestyle and the connection to wellness and spirituality and an understanding of wellness of body, mind and spirit and the role that this integration plays in promoting health and wellness.

  • Must be proficient in required competencies upon completion of orientation as listed on the unit specific competency inventory

Position Requirements:

Education: Bachelor of Science Nursing (BSN)

Experience: Five (5) or more years of experience as a Registered Nurse in a health care setting with three (3) or more years of experience in oncology nursing.

License / Certification:

  • Current California RN license.

  • Current American Heart Association Basic Life Support (BLS) certification.

  • One of the following certifications: Oncology Certified Nurse (OCN), Advanced Oncology Certified Nurse (AOCN), Advanced Oncology Certified Nurse Practitioner (AOCNP), Advanced Oncology Certified Clinical Nurse Specialist (AOCNS), Certified Breast Care Nurse (CBCN), NCBC – Breast Patient Navigator Certification or successful completion of one of these certifications within one year of DOH.

Preferred Position Requirements:

Education: Master’s Degree in Nursing (MSN)

At Mission Hospital with locations in Mission Viejo and Laguna Beach, CA our core values of Compassion, Dignity, Justice, Excellence and Integrity translate into an environment where the welfare of our patients always comes before the bottom line. As a member of Providence Health System, we serve all of south Orange County.Mission Hospital Mission Viejo is a Level II Trauma Center and is the area's designated regional trauma center. We have Centers of Excellence in heart, maternity, trauma, breast care, spine, vascular, stroke and brain injury.Mission Hospital Laguna Beach provides local coastal communities with 24-hour emergency department services, medical/surgical services, behavioral health programs including inpatient and outpatient psychiatric and chemical dependency services and an outpatient eating disorder program.Mission Surgery Center performs approximately 4,500 annual surgeries and provides a safe and convenient outpatient setting. It is accredited by the Accreditation Association of Ambulatory Health Care.We've received two Beacon Awards for clinical excellence and in 2012 we received Magnet Designation which recognizes hospitals for top patient care, quality nursing and innovations in nursing and healthcare. We offer a collegial work environment with competitive salaries and benefits.Mission Hospital provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Mission Hospital complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.Positions specified as “on call/per diem” refers to employment consisting of shifts scheduled on as “as needed basis” to fill in for staff vacancies.

Company: Mission Hospital Regional Medical Center

Category: Case Management