Providence St. Joseph Health

Description:

Providence is calling a Laboratory Point of Care Testing Coordinator (1.0 FTE, Days) to Providence Milwaukie Hospital in Milwaukie , OR

We are seeking a Laboratory Point of Care Testing Coordinator that will be responsible for ensuring Point of Care testing activities are performed in a standardized, effective manner while maintaining appropriate licensures and conditions as required by CLIA, OSHA, TJC, and the regional laboratory quality and compliance plans as directed by the Regional POCT Manager. The incumbent may be assigned to oversee hospital, acute care testing or may be assigned to oversee point of care testing within physician office groups or clinic environments. The incumbent must be able to perform a broad range of Medical Technologist duties with expanded responsibilities in technical development and interaction with many healthcare professionals outside the laboratory. The incumbent may be assigned to research and evaluate testing methods, review procedures, and develop and establish training and competency programs for testing personnel.

The incumbent must continuously strive to improve processes and perform audits to ensure accuracy and regulatory compliance.

In this position you will have the following responsibilities:

TECHNICAL SKILLS:

• Perform a broad range of Medical Technologist functions:

• Under the direction of the POCT Manager and Director, reviews and evaluates new tests and POCT devices for precision, accuracy and cost efficiency

• Perform validation and implementation across the services area

• Advise and assists POCT contact persons with test method selection, procedure changes, and training appropriate personnel

• Develop procedures for newly implemented methods in cooperation with the manager as well as other departments throughout the service area

• Develop orientation, training and competency assessment programs for personnel who perform POCT within the service area

• Provide training materials and conducts training and competency assessments utilizing a "train the trainer" model

• Revise procedures as needed, ensuring accuracy, completeness, and ease of use for personnel who perform POCT within the service area

• Implement and monitors quality assurance and quality control practices for POCT, taking corrective action where appropriate

• Prepare quality control reports monthly

• Perform routine audits to ensure accuracy and regulatory compliance by testing personnel

• Coordinate proficiency testing programs and review results with the appropriate medical director and managers

• Be actively participate in guiding resolution of problems/issues as indicated, documenting action taken and maintaining appropriate records.

• Coordinate inspection processes by regulatory agencies as directed by the manager, maintaining a highly professional and collaborative relationship

• Recognize and resolve more complex technical problems and ensures appropriate remedial actions are taken for POCT instrumentation and processes

• Assist POCT personnel with resolution of instrument errors, compliance issues, and process improvement as needed

• Recognize and resolve data management issues and errors, documenting corrective action taken

• Maintain appropriate levels of supplies, where needed

• Prepare monthly reports for determined metrics, monitor trends, audits, etc., report findings to manager

• Share information with testing personnel management

• Efficiently multi-tasks with a low error rate

COMMUNICATION / INTERPERSONAL SKILLS:

• Demonstrate enhanced written communication skills by:

• Write or Revise procedures or training materials

• Provide professional written communication including technical updates, change notifications, e-mail, etc

• Demonstrate enhanced verbal communications by:

• Contribute regularly and professionally at department meetings

• Demonstrate positive interpersonal skills by:

• Maintain a highly professional and collaborative relationship with regulatory inspection personnel, assisting with the inspection process as directed by the manager

• Developing and maintaining excellent relationships between coworkers, clinicians, nursing personnel and others we serve

• Provide leadership and guidance in working with others to identify, analyze and resolve technical and procedural problems

• Provide leadership and guidance in working with others to promote a culture of excellence

• Coach/develop other staff

BUSINESS KNOWLEDGE:

• Ensure that all POCT sites are in compliance with current regulatory requirements (e.g., CLIA, TJC, etc.)

• Support and contributes to effective safety and risk management efforts by adhering to established policies and procedures, maintaining a safe environment, promoting accident prevention, and identifying and reporting potential liabilities

• Assist in establishing and monitoring departmental goals for Quality Assurance

• Demonstrate working knowledge of POCT Middleware solutions and desktop software applications including Excel, Outlook, Word, PowerPoint, etc

Qualifications:

Required qualifications for this position includes:

• Bachelor's Degree in Medical Technology, Clinical Laboratory Science, -OR- related field

• MT (ASCP) -OR- equivalent certification

• Six (6) years of progressive health care experience

• Familiarity with CLIA regulations

Preferred qualifications for this position includes:

• Supervisory laboratory experience

• POCT experience

About Providence in Oregon

As the largest healthcare system and largest private employer in Oregon, Providence offers exceptional work environments and unparalleled career opportunities.

The Providence Experience begins each time our patients or their families have an encounter with a Providence team member and continues throughout their visit or stay. Whether you provide direct or indirect patient care, we want our patients to feel that they are in a welcoming place where they can be comfortable and free from anxiety. Our employees create the Providence Experience through simple, caring behaviors such as acknowledging and welcoming each visitor, introducing ourselves and Providence, addressing people by name, providing the duration of estimated wait times and updating frequently if timelines change, explaining situations in a way that puts patients at ease, carefully listening to their concerns, and always thanking people for trusting Providence for their healthcare needs. At Providence, our quality vision is simple,

"Providence will provide the best care and service to every person, every time."

Providence is consistently ranked among the top 100 companies to work for in Oregon. It is also home to two of our award-winning Magnet medical centers. Providence hospitals and clinics are located in numerous areas, ranging from the Columbia Gorge to the wine country to sunny southern Oregon to charming coastal communities to the urban setting of Portland. If you want a vibrant lifestyle while working with a team highly committed to the art of healing, choose from our many options in Oregon.

For information on our comprehensive range of benefits, visit:

http://www.providenceiscalling.jobs/rewards-benefits/

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence is a comprehensive not-for-profit network of hospitals, care centers, health plans, physicians, clinics, home health care and services continuing a more than 100-year tradition of serving the poor and vulnerable. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Day

Job Category: Quality/Safety (Clinical)

Location: Oregon-Milwaukie

Req ID: 282133