Providence St. Joseph Health

Job Information

St. Joseph Health / Covenant Health Scheduler, JACC - Full Time in Lubbock, Texas

Covenant Health is seeking a Full Time Day Shift, Scheduler for Radiation Department at JACC / Covenant Children's Hospital.

Apply Today! Applicants that meet qualifications will receive a text with some additional questions from our Modern Hire system.

Job Summary:

Coordination of patient schedules including input of various appointments into the departments scheduling system, scheduling outside appointments as necessary and communication with the patient and staff regarding all appointments scheduled. Exhibits knowledge of departmental procedures and appropriate scheduling of patient's exams. Accurately obtains patient records for patient clerical work-up.

Essential Functions:

  • Maintains scheduling systems and follows department scheduling guidelines.

  • Communicates effectively and appropriately with all parties involved in the scheduling process.

  • Answers phones in a professional manner, directing calls to appropriate area and/or taking messages. Answer inquires of a general nature, relaying messages as necessary.

  • Demonstrates efficiency and accuracy in maintaining the medical record. Documents on the medical record appropriately as required by the department.

  • Displays flexibility in order to meet the needs of the department, ensuring optimal patient care. Participates in emergency callback and overtime as needed for optimal patient care. Assumes the responsibilities of other staff members as needed to ensure adequate coverage.

  • Maintains a committed and cooperative attitude, promoting teamwork and harmony by readily assisting other staff and patients.

Minimum Position Qualification:

Education : Education to meet certification, license or registration requirement.

Licenses and Certification :

  • JACC Radiation Oncology (clinic area) JACC Physicians Office Staff:

  • Maintains BLS training per hospital guidelines.

  • JACC Radiation Oncology (intake area):

  • Maintains BLS training per hospital guidelines.

Preferred Position Qualifications:

Experience : Medical scheduling/receptionist experience.

Covenant Health is celebrating over 100 years of serving Lubbock and our South Plains region. As the oldest and largest health system in Lubbock and the region, we currently employ over 5,200 people with a medical staff of over 600 physicians.

For over 100 years, Covenant has been driven by a mission of providing a Christian ministry of healing and caring for the whole person - mind, body and spirit. Our vision and differentiator is we are the only faith-based, integrated health network in the West Texas/eastern New Mexico region dedicated to a Christian ministry of healing.

As an expression of our mission, we believe we hold an important Covenant with our patients and try and treat every interaction as Sacred Encounters.

Our ministry includes six hospitals with over 1,100 licensed beds:

Covenant Medical Center - CMC Covenant Children’s Covenant Specialty Covenant Plainview - PLV Covenant Levelland - LVL Trustpoint (joint venture: Rehab Hospital of Lubbock) Covenant Medical Group (CMG) Covenant Health Partners Hospice of Lubbock

Covenant Health's total service area includes 25 counties that covers most of West Texas and eastern New Mexico. The service area covers approximately 750,000 people and approximately 35,000 square miles.

Covenant provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Covenant complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Positions specified as “on call, per diem” refers to employment consisting of shifts scheduled on as “as needed basis” to fill in for staff vacancies.

Company: Covenant Health

Category: Scheduling

Req ID: R337058