Providence St. Joseph Health

Job Information

St. Joseph Health / Covenant Health Referral Coordinator, Grace Clinic in Lubbock, Texas

We are a ministry that stands by our Values and our Promise - Know me, care for me, easy my way.

This posting serves to establish interested candidates for current open positions at the following locations: Grace Clinic.

The status of the position and shift will vary. There are 2 different shifts; day and evening.

In this position you will:

  • Answer multi-line phone system to obtain reason for consultation with the pertinent clinical diagnosis.

  • Determine the patient’s current admission status. If inpatient, coordinate the consultation with the appropriate physician and/or physician extender.

  • Obtain pertinent patient demographics in order to facilitate scheduling of the outpatient consultation.

  • Obtain pertinent patient insurance information in order to facilitate verification of eligibility and benefits.

  • Obtain patient’s current history and physical and provide all loose paperwork from the referral to the physician intake specialist.

  • Refer any self pay patients and applicable documentation to the financial counselor for financial clearance.

  • Schedule the patient according to the pre-defined guidelines on distribution of physician consults.

  • Schedule new consultation according to the pre-defined timeframe guidelines based on clinical review.

  • Maintain new patient consultation database in order to track physician referrals.

  • Mail out new patient packet to include appointment date and time and provide communication on access to our facility.

Minimum Qualifications:

Education: HS Diploma or GED

Experience : 1 year healthcare office experience

Covenant Health System is a faith-based ministry, focused on caring for the whole person - body, mind, and spirit - working with others to improve health and quality of life in our communities.

Thank you for applying with CHS. Your application will carefully be reviewed for the position(s) you have applied for. Please continue to seek career opportunities with us by visiting our web site at Your interest in Covenant Health System is appreciated.

Covenant Health System provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Covenant Health System complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Company: Covenant Health

Category: Administrative ( Non-clinical)