Providence St. Joseph Health

Job Information

St. Joseph Health / Covenant Health Laboratory Client Services Coordinator in Lubbock, Texas

Covenant Health is seeking a full time, day shift Laboratory Client Services Coordinator with the Lab Services Department at Covenant Medical Center.

Job Summary:

Responsible for acquiring new clients and maintaining existing clients for Covenant Health System Laboratory Services. Minimal supervision is required.

Essential Functions:

  • Handles laboratory billing issues and concerns.

  • Maintains and builds existing physician/client relationships.

  • Facilitates communication between physicians, clinics and the region with Covenant Laboratory services.

  • Passes information from client to appropriate laboratory personnel to correct any client concerns.

  • Identifies opportunities and problems and facilitates solutions.

  • Coordinates efforts with Regional Services.

  • Develops and implements quarterly business development plan.

Minimum Position Qualifications:

Experience :

  • 1 year in the Laboratory environment.


  • Current Valid Texas Driver's License.

Preferred Position Qualifications:

Education :

  • Bachelor's Degree

Experience :

  • 5 years of Laboratory experience.


  • MT (ASCP)

Covenant Health is celebrating over 100 years of serving Lubbock and our South Plains region. As the oldest and largest health system in Lubbock and the region, we currently employ over 5,200 people with a medical staff of over 600 physicians.

For over 100 years, Covenant has been driven by a mission of providing a Christian ministry of healing and caring for the whole person - mind, body and spirit. Our vision and differentiator is we are the only faith-based, integrated health network in the West Texas/eastern New Mexico region dedicated to a Christian ministry of healing.

As an expression of our mission, we believe we hold an important Covenant with our patients and try and treat every interaction as Sacred Encounters.

Our ministry includes six hospitals with over 1,100 licensed beds:

Covenant Medical Center - CMC Covenant Children’s Covenant Specialty Covenant Plainview - PLV Covenant Levelland - LVL Trustpoint (joint venture: Rehab Hospital of Lubbock) Covenant Medical Group (CMG) Covenant Health Partners Hospice of Lubbock

Covenant Health's total service area includes 25 counties that covers most of West Texas and eastern New Mexico. The service area covers approximately 750,000 people and approximately 35,000 square miles.

Covenant provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Covenant complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Positions specified as “on call, per diem” refers to employment consisting of shifts scheduled on as “as needed basis” to fill in for staff vacancies.

Company: Covenant Health

Category: Health Care

Req ID: R331088