Providence St. Joseph Health

Job Information

St. Joseph Health / Covenant Health Associate Patient Access Rep - ER Registration in Lubbock, Texas

We are a ministry that stands by our Values and our Promise - Know me, care for me, easy my way.

This posting serves to establish interested candidates for current open positions at the following locations: Covenant Medical Center.

Apply Today! Applicants that meet qualifications will receive a text with some additional questions from our Modern Hire system.

The status of the position and shift will vary depending on the location.

There are 3 different shifts; day, evening and overnight. The work hours vary based on location; 8 hour, 10 hour, and 12 hour shifts.

In this position you will:

  1. Verify patient demographics and activate patients in the system of record

upon arrival on the date of service, if the patient has been pre-registered.

  1. Verify patient insurance by confirming and document insurance eligibility of

patient coverage benefits, including coverage limits, number of days, patient

responsibility, effective dates, and follow-up with patient and/or referring

physician office in the event of failed eligibility. Referrals to Financial

Counselor, when appropriate.

  1. Ensure required/applicable forms and documents are presented and

Directives, Important Patient Information, etc.).

  1. Obtain all necessary patient signatures at time of arrival.

  2. Perform collections and cashiering functions when appropriate.

To qualify for an Associate Patient Access Rep:

Preferred Position Qualifications:

  1. 2 years registration experience preferred.

  2. Familiarity with basic financial clearance functions.

  3. Bilingual English/Spanish.

  4. Previous experience with Meditech system.

To qualify for a Patient Access Rep:

Minimum Qualifications

• A minimum of 3 years healthcare experience within Patient Access of Business office setting.

• Previous experience with insurance eligibility systems.

• Utilization of medical terminology in job setting.

• Knowledge in medical billing codes

Preferred Position Qualifications:

  1. High school diploma or GED preferred.

  2. 5 years registration experience preferred.

  3. Associates Degree in Healthcare or Business Administration.

To qualify for a Sr. Patient Access Rep:

Minimum Qualifications

• A minimum of 5 year’s healthcare experience within Patient Access or Business office setting.

• Advanced knowledge of medical terminology in job setting.

• Knowledge of medical billing codes

• Knowledge in federal regulations including HIPAA, AB1025/1627, Fair Debt Collections Practices and Medicare guidelines

• Knowledge in applicable rules/regulations/guidelines governing Managed Care and Government sponsored coverage and reimbursement

Preferred Position Qualifications:

  1. Associates Degree Preferred

  2. Bilingual English/Spanish.

  3. Bachelor’s Degree in Healthcare or Business Administration or Certification as a Certified Revenue Cycle Representative (CRCR) by the Healthcare Financial Management Association (HFMA), or related certification preferred.

Covenant Health System is a faith-based ministry, focused on caring for the whole person - body, mind, and spirit - working with others to improve health and quality of life in our communities.

Thank you for applying with CHS. Your application will carefully be reviewed for the position(s) you have applied for. Please continue to seek career opportunities with us by visiting our web site at Your interest in Covenant Health System is appreciated.

Covenant Health System provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Covenant Health System complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Company: Covenant Health

Category: Administrative (Clinical)