Providence St. Joseph Health

Job Information

Providence Health & Services Clinical Case Manager in Lake Oswego, Oregon


Providence is calling a full-time Clinical Case Manager to Providence Mercantile Medical Plaza in Lake Oswego, OR.

In this position, you will:

  • Provide case management and care coordination services for at-risk patients, including patients with complex medical and psychosocial issues.

  • Use population-based disease management approaches and application of clinical protocols which are integral to the program.

  • Serve as a core member of the patient centered medical home teams led by the physician/provider.

  • The goals of case management are to assure a systematic approach to the coordination of health services for patients along the care continuum in order to improve the patient experience, contain health expenditures and improve quality.

  • Assist providers in effectively identifying needs and coordinating access to appropriate care and services in an effort to improve or maintain the patients functional status and independence.


Required qualifications for this position include:

  • Current state of Oregon Registered Nurse (RN) licensure and graduation from an accredited school of nursing

  • 3-5 years of clinical experience

  • Working knowledge Medicare criteria for skilled nursing services or home health/medical equipment services

  • Demonstrated ability to work cooperatively in a multi-disciplinary team

  • Current Oregon or Washington drivers license, and reliable personal transportation, are required to travel between clinic locations

Preferred qualifications for this position include:

  • Graduation from a BSN program

  • Current recognition by a national professional organization in case management

  • 1 year of managed care experience and/or utilization management experience

About Providence in Oregon

As the largest healthcare system and largest private employer in Oregon, Providence offers exceptional work environments and unparalleled career opportunities.

The Providence Experience begins each time our patients or their families have an encounter with a Providence team member and continues throughout their visit or stay. Whether you provide direct or indirect patient care, we want our patients to feel that they are in a welcoming place where they can be comfortable and free from anxiety. Our employees create the Providence Experience through simple, caring behaviors such as acknowledging and welcoming each visitor, introducing ourselves and Providence, addressing people by name, providing the duration of estimated wait times and updating frequently if timelines change, explaining situations in a way that puts patients at ease, carefully listening to their concerns, and always thanking people for trusting Providence for their healthcare needs. At Providence, our quality vision is simple,

"Providence will provide the best care and service to every person, every time."

Providence is consistently ranked among the top 100 companies to work for in Oregon. It is also home to two of our award-winning Magnet medical centers. Providence hospitals and clinics are located in numerous areas, ranging from the Columbia Gorge to the wine country to sunny southern Oregon to charming coastal communities to the urban setting of Portland. If you want a vibrant lifestyle while working with a team highly committed to the art of healing, choose from our many options in Oregon.

We offer a full comprehensive range of benefits - see our website for details

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence Health & Services is a not-for-profit Catholic network of hospitals, care centers, health plans, physicians, clinics, home health care and services guided by a Mission of caring the Sisters of Providence began over 160 years ago. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Day

Job Category: Case Management

Location: Oregon-Lake Oswego

Req ID: 237386

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