Providence St. Joseph Health

Job Information

Providence Health & Services Clinic Nurse Manager in Lake Oswego, Oregon


Providence is calling a Clinic Nurse Manager - Mercantile Clinic (1.0 FTE, Days) to Pmg Mercantile Fm in Lake Oswego , OR

Monday through Friday 8am - 5pm

Apply today! Applicants that meet qualifications will receive a text message with some additional questions from our Modern Hire system.

We are seeking a Clinic Nurse Manager - Mercantile Clinic that will provide ongoing leadership for the development and implementation of management and patient care systems to assure cost-effective and quality operations of the clinic. Develops and fosters a culture of compassion, clinical excellence and timeliness across all care teams to ensure the best patient experience. Ensures compliance with established clinical policies and procedures. Manages the financial viability of the clinic and optimizes day-to-day clinic operations for maximum productivity and staff engagement. In addition, this position is responsible for the oversight of clinical staff performance, coaching, mentoring, developing, and implementing clinical best practices. Supervises clinical quality standards, ensuring state and federal compliance and that clinical staff patient care services are provided in an efficient and safe manner that is consistent with clinical best practices. Participates in PMG-wide special projects, committees or task forces as requested to improve overall PMG initiatives.

In this position you will have the following responsibilities:

  • Oversee Clinic operations providing leadership and development to clinic staff and clinic leadership

  • Partner effectively with the Clinic Medical Director and Clinic Supervisor to optimize the patient experience, clinic workflows and staff engagement

  • Prepare budget and identify opportunities to ensure clinic financial success

  • Analyze monthly statistical reports on clinic production and revenues

  • Recommend and implement process improvement plans to address areas of deficiency

  • Conduct weekly rounding and monthly 1:1 meetings with staff and document monthly performance

  • Review, analyze and develop action plans from multiple data sources

  • Ensure excellent patient experience, addresses patient concerns/quality/risk involvement. In conjunction with Clinic Medical Director, ensures Providers are held to patient satisfaction


Required qualifications for this position includes:

  • Associate's Degree in Nursing; with a minimum of three (3) years recent RN supervisory experience -OR-

  • Bachelor's Degree in Nursing -OR- RN supervisory experience in lieu of a BSN degree

  • Current unencumbered license as a Registered Nurse in the state of Oregon

  • Current Basic Life Support (BLS)

  • One (1) year of Clinic management experience

Preferred qualifications for this position includes:

  • Three (3) years of demonstrated experience with providing progressive leadership, clinical staff education, competency development and evaluation, staff training and performance evaluation

About Providence in Oregon

As the largest healthcare system and largest private employer in Oregon, Providence offers exceptional work environments and unparalleled career opportunities.

The Providence Experience begins each time our patients or their families have an encounter with a Providence team member and continues throughout their visit or stay. Whether you provide direct or indirect patient care, we want our patients to feel that they are in a welcoming place where they can be comfortable and free from anxiety. Our employees create the Providence Experience through simple, caring behaviors such as acknowledging and welcoming each visitor, introducing ourselves and Providence, addressing people by name, providing the duration of estimated wait times and updating frequently if timelines change, explaining situations in a way that puts patients at ease, carefully listening to their concerns, and always thanking people for trusting Providence for their healthcare needs. At Providence, our quality vision is simple,

"Providence will provide the best care and service to every person, every time."

Providence is consistently ranked among the top 100 companies to work for in Oregon. It is also home to two of our award-winning Magnet medical centers. Providence hospitals and clinics are located in numerous areas, ranging from the Columbia Gorge to the wine country to sunny southern Oregon to charming coastal communities to the urban setting of Portland. If you want a vibrant lifestyle while working with a team highly committed to the art of healing, choose from our many options in Oregon.

We offer comprehensive, best-in-class benefits to our caregivers. For more information, visit

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence is a comprehensive not-for-profit network of hospitals, care centers, health plans, physicians, clinics, home health care and services continuing a more than 100-year tradition of serving the poor and vulnerable. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Day

Job Category: Nurse Lead/Supervisor/Manager

Location: Oregon-Lake Oswego

Req ID: 302498