Providence St. Joseph Health

Job Information

Kadlec Scheduler - Tccc Operations in Kennewick, Washington


Kadlec Regional Medical Center has an exciting opportunity for a Scheduler KC to join our growing Tccc Operations team located in Kennewick, WA!

Shift Details : Full time, 1.0 FTE, 8 hour day shift. Mon - Fri

Apply today! Applicants that meet qualifications will receive a text with some additional questions from our Modern Hire system.


Minimum Requirements:

  • 2 years Clerical and medical work experience.

  • 2 years Chemotherapy Treatment Scheduler: Clerical and medical work experience.

Preferred Requirements:

  • Chemotherapy Treatment Scheduler: Oncology experience.

Duties include, but are not limited to, the following:

As a Scheduler KC you will schedule follow-up visits, diagnostic testing and procedures, hospital procedures and hospital admission/emergency room treatment.

  • Demonstrate and sustain compliance with Kadlec Caregiver Expectations Standard of Excellence and Code of Conduct.

  • Understand, embrace, and instill the Kadlec Clinic Guiding Principles.

  • Schedule patient appointments by telephone. Types initial (unverified) patient demographics into the computer system.

  • Schedule same day visits for patients by coordinating insurance verification/eligibility with the appropriate reimbursement specialist and obtaining medical record chart and required documentation, e.g., fee ticket.

  • Schedule pace maker checks coordinating the presence of manufacturing representative and physician.

  • Hematology/Oncology Specific Job Functions:

  • Collaborate with a multidisciplinary team that includes but is not limited to physicians, nurse practitioners, oncology nurses, medical assistants, research coordinators, and other allied health professionals.

  • Schedule follow up appointments, labs, injections, and infusion unit appointments for patients receiving treatment in the infusion unit.

  • Communicate with the providers regarding treatment start dates and schedule adjustments, the registered nurses regarding appointment space, and the pharmacy regarding medication availability.

  • Review physician chart notes and complex chemotherapy order sets, determining the cycle dates, lengths, and patterns under the supervision of the registered nurse and prescribing provider.

  • Utilize the Chemotherapy/Biotherapy workflow booklet to provide accurate scheduling of treatment cycles.

  • Coordinate treatment visits with the billing department to ensure insurance verification and eligibility before scheduling treatments.

  • Review the infusion unit chair schedule two days in advance to ensure patients are scheduled correctly, and their future treatment schedules are continued for future cycles.

  • Collaborate with offsite facilities such as radiation oncology if their treatments include concurrent therapy services.

  • Document all patient interactions.

We offer comprehensive, best-in-class benefits to our caregivers. For more information, visit

Our Mission

Provide safe compassionate care. We promise to answer the call of every person we serve; to know them, care for them and ease their way. We are committed to safety, compassion, respect, integrity, stewardship, excellence and collaboration.

About Us

Located in sunny Tri-Cities, WA, Kadlec is the largest non-profit healthcare provider in the region. Kadlec is the premier choice for customer service excellence, providing compassionate healthcare by combining cutting-edge technology and innovation with evidence-based, patient-focused care. Kadlec does not unlawfully discriminate on the basis of race, sex, sexual orientation, age, color, religion, national origin, genetic information, marital status, veteran status, disability status, or any other characteristic protected by Federal, State, or Local Law. EOE. To learn more, click here:

Schedule: Full-time

Shift: Day

Job Category: Patient Services

Location: Washington-Kennewick

Req ID: 303409