Providence St. Joseph Health

Job Information

St. Joseph Health / Covenant Health Patient Access Rep - Heritage Clinics in Eureka, California

We are looking for Patient Access Representatives for Clinics for St. Joseph Heritage Healthcare in Eureka, CA.

Location : Multiple locations/clinics available in Eureka, CA :

M-F, Full-time, Interventional Pain Management

M-F, Full-time, OB/GYN Clinic

Relief, (non-benefited) - OB/GYN Clinic

M-F, Full-time and relief/per diem, General Surgery Clinic

M-F, Full-time, Rheumatology

M-F, Full-time, Urology

M-F, Full-time Family Practice/Pediatrics

M-F Per Diem - Family Practice

M-F, relief/per diem available in the Float Pool

M-F, Full-time, Orthopedics

8-hour shifts

Job Summary:

Under minimal supervision, assists physician and other professionals in referral requests and patient placement, responds to all patient inquiries, referral and PCC materials. Correlates work assignments and daily activities with Supervisor and Manager.


  • Ability to work independently and self-prioritize workload.

  • Good organizational, documentation and communication skills.

  • Demonstrates dependability.

  • Must be able to work in a fast-paced department and handle multiple tasks, work with interruptions, and deal effectively with confidential information.

  • Exhibit courtesy/respect for co-workers; willing to help co-workers.

  • Bilingual English/Spanish communications skills preferred.

  • Must be able to type 45 WPM, accurately preferred.

  • Travel to other SJHH locations

Minimum Position Qualifications:


  • H.S. Diploma or GED


  • 1 year of experience in a managed care setting

  • Basic MS Word, Excel, and Windows experience


  • Valid California driver’s license.

Preferred Position Qualifications:


  • 3 years of experience in a managed care setting

  • Intermediate level of MS Word, Excel, and Windows experience

  • IDX experience

National Geographic Traveler calls Humboldt County one of the world's top ten great places while the USDA declares this area to be 'America's Most Scenic Rural County.'

It's also home for St. Joseph Hospital, located in Eureka and serving the community since 1920. We're a full-service, state-of-the-art facility with 145 licensed beds including a 15-bed Acute Rehab Unit.

Redwood Memorial Hospital is located in the Eel River Valley in the southern part of Humboldt County. Redwood Memorial Hospital fosters a healing and welcoming environment by taking a holistic, patient-centered approach to medicine.

To learn more about our facilities and all Humboldt County has to offer, please visit:

St. Joseph Hospital provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, St. Joseph Hospital complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Company: Heritage Healthcare

Category: Patient Access

Req ID: 20000325