Providence St. Joseph Health

Job Information

St. Joseph Health / Covenant Health Medical Staff Manager in Eureka, California

We are looking for a Medical Staff Services Manager for St Joseph Health!

Location: St. Joseph Eureka - Eureka, CA

Schedule: Full time, 80 hours biweekly

Shift: 8 hour, Day


The St. Joseph campus is the hub of the Medical Staff Services team for St. Joseph Health in Humboldt County. This position will afford the camaraderie of a strong and talented team, as well as the opportunity to become involved with department projects, which impact both campuses.

Our Northern California coastal location is slower paced than most inland towns of similar size, but affords us with a cooler climate and much less traffic. In the evenings or on weekends we can be found hiking among our giant redwoods, crabbing, kayaking and watching wild life in the bay or attending a variety of festivals held throughout the county. Come be a part of our team!

Under the immediate supervision of the Chief Medical Officer, the Medical Staff Services Manager will:

  • Process and obtain primary source verification for all aspects of provider credentialing (including initial and reappointment), as well as gather in-hospital quality/activity data.

  • Update and maintain expirable documents, such as medical license, DEA, malpractice insurance, fluoroscopy, ACLS/PALS/ATLS, etc.

  • Update and maintain the credentialing database.

  • Produce, obtain signatures and distribute letters following Board of Trustees’ approval.

  • Process, obtain signatures and distribute information regarding temporary privileges in a timely manner.

  • Support Medical Staff meetings, including drafting agendas, collaborating with Medical Staff Leaders and/or meeting attendees regarding agenda items, taking meeting minutes and providing timely meeting follow up.


  • Minimum typing speed of 50 wpm with accuracy, using proper grammar and correct spelling.

  • Proficient in utilization of Word and Excel software, Outlook and willingness to learn the medical staff credentialing software.

  • Ability to communicate, both verbally and in writing, with physicians, SJHS-HC staff, employees, and patients.

  • Helpful, service-oriented approach is critical to the Medical Staff Services Team.

  • Excellent listening and verbal communication skills.

  • Critical thinking skills, including the ability to problem solve, both independently and in collaboration with others.

  • Ability to prioritize, organize and systematically handle a variety of tasks simultaneously.

  • Ability to write routine reports and correspondence.

  • Ability to read and interpret documents such as hospital safety rules, hospital policy and procedure manuals, Medical Staff policies, Bylaws and Rules and Regulations, as well as regulatory guidelines.

  • Prepare agendas, minutes, reports and files to review with Department or Committee Chair.

  • Assist the medical staff with the implementation of policies and procedures necessary to maintain SJHS-HC’s accreditation status related to credentialing and Medical Staff support

  • Develop and maintain smooth working relationships with the Medical Staff and hospital leaders at Redwood Memorial Hospital and/or St. Joseph Hospital.

  • Respond in a timely manner to requests for provider verifications from outside agencies.

  • Participate in on-going professional education.

  • Complete / Submit applications for CME.

  • Collaborate and maintain communication with the CMO, the Area Director and the other members of the Medical Staff Services Team.


Education: Bachelor’s degree in Business Administration, Health Care Management or Human Services preferred.

Experience: Five years’ progressive Medical Staff Office and/or healthcare environment experience required.

Training/Knowledge: Strong secretarial, organizational and multi-tasking skills. Must be proficient in medical terminology. Experience with regulatory compliance/accreditation processes preferred.

Licensure: CPCS (Certified Professional Credentialing Specialist),

and/or CPMSM (Certified Professional Medical Staff Management)

certification required via NAMSS (National Association of Medical Staff Services)

  • Required within 3 years of hire.

National Geographic Traveler calls Humboldt County one of the world's top ten great places while the USDA declares this area to be "America's Most Scenic Rural County."It's also home for St. Joseph Hospital, located in Eureka and serving the community since 1920. We're a full-service, state-of-the-art facility with 145 licensed beds including a 15-bed Acute Rehab Unit.Redwood Memorial Hospital is located in the Eel River Valley in the southern part of Humboldt County.Redwood Memorial Hospital fosters a healing and welcoming environment by taking a holistic, patient-centered approach to medicine.To learn more about our facilities and all Humboldt County has to offer, please visit: St. Joseph Hospital provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, St. Joseph Hospital complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.Positions specified as "on call/per diem" refers to employment consisting of shifts scheduled on as "as needed basis" to fill in for staff vacancies.

Company: Humboldt County Entities

Category: Non- Clinical Lead/ Supervisor/ Manager