Providence St. Joseph Health

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Job Information

Swedish Health Services Patient Care Coordinator - Swedish Neurology Edmonds in Edmonds, Washington

Description:

Swedish Medical Group is looking for a Patient Care Coordinator (1.0 FTE, Day Shift) to work in Swedish Neurology Edmonds at Swedish Medical Group in Edmonds, WA.

Works under the general direction of a physician or his/her designee, utilizing communication and management skills to coordinate seamless care delivery for patients in a surgical or non-surgical setting. Will act as a patient advocate to assure the patient's access to health care during their entry into and through the services of the clinic.

In this position you will:

  • Act as contact for clinic providers, patient and family, referring physicians, outside agencies, outside staff and general public by providing information regarding the clinic’s services

  • Act as liaison between the patient and the various clinic areas and ancillary services to coordinate activities involved in pre-operative planning and preparation or planned hospitalization

  • Coordinate pre-admission tests, pre-surgery appointments/tests, and procedures as delegated by the provider or nurse

  • Ensure a complete medical record is present at the time of patient visit, admission, and/or procedure

  • Facilitate the flow of documents between patient, providers and payers

Qualifications:

Required Qualifications:

  • High School Diploma or GED

  • One (1) year experience in medical/healthcare setting or two years in a customer service role

  • Experience in providing a high level of customer service in a fast paced environment, including handling confidential data with discretion

Preferred Qualification:

  • Electronic Medical Records (EMR) experience.

About Swedish Medical Group

Swedish Medical Group (SMG) is a successful, performance-driven division of Swedish Health Services, the largest non-profit health provider in the Greater Seattle area. The SMG network includes 128 primary care and specialty care clinics.

We offer a full comprehensive range of benefits — see our website for details

https://caregiver.ehr.com

Our Mission

Our Mission is to improve the health and well-being of each person we serve.

Our Vision is Health for a Better World.

About Us

Swedish is the largest not-for-profit health care system in the greater Seattle area. It is comprised of five hospital campuses (First Hill, Cherry Hill, Ballard, Edmonds and Issaquah); emergency rooms and specialty center in Redmond (East King County) and the Mill Creek area in Everett; and Swedish Medical Group, a network of more than 128 primary care and specialty care locations throughout the greater Puget Sound area. Swedish employs nearly 13,000 caregivers (all employees), including nearly 1,400 providers. Whether through physician clinics, education, research and innovation or other outreach, we're committed to caring for the people in our region and beyond. Swedish is proud to be an Equal Opportunity Employer Swedish does not discriminate on the basis of race, color, gender, disability, protected veteran, military status, religion, age, creed, national origin, gender identity, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Day

Job Category: Patient Services

Location: Washington-Edmonds

Work Locations: Edmonds Pavilion (WA167) 7320 216th Ave W Edmonds, 98026

Req ID: 275623

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