Providence St. Joseph Health

Job Information

St. Joseph Health / Covenant Health Home Health Manager - Sea Crest in Costa Mesa, California

We are looking for a Clinical RN Manager in Home Health for the Sea Crest Home Health at Providence Home Care Services.

Location: Costa Mesa, CA

Work Schedule: Full time - 80 Biweekly hours

Shift: 8 hours, Days

Job Summary:

The Manager of Home Health manages and coordinates the day-to-day operations of the home health interdisciplinary team to ensure quality and appropriateness of care and availability of services with appropriate staffing. The Home Health Manager facilitates and oversees quality initiatives and program implementation. This position ensures that services are provided in a cost-effective manner and in accordance with the policies and procedures of the organization and conforms to all appropriate accrediting and regulatory agencies.

Essential Functions:

  • Monitors staffing and identifies staffing needs to assure adequate staff coverage to meet safe and timely patient care delivery.

  • Manages resources to meet the annual operating budget; manages productivity and practices cost containment; analyzes outcomes, understands third party reimbursement guidelines and methods.

  • Demonstrates effective problem-solving skills and follow through on patient care issues, including notification of appropriate personnel, and/or physician; collaborates with the Director of Home Health as needed.

  • Provides ongoing guidance and support to clinical field and office staff to ensure patient needs are met according to the care plan; requires the home health manager to be available for guidance and support to clinical staff according to the time of services being provided.

  • Manages the performance of assigned clinical team members, including nurses, social workers, home health aides, and office staff.

  • Conducts all interactions with staff in a fair, consistent, and objective manner in keeping with St. Joseph Health System mission and vision.

  • Promptly and fully investigates and resolves complaints of patients, families, physicians, team members, etc. through own action and/or referral to a higher authority.

  • Provides timely feedback to direct reports, including addressing performance weaknesses and coaching staff for improvement. Initiates progressive discipline and counseling collaboratively with Director of Home Health and Human Resources.

  • Completes performance appraisals in a timely manner.

  • Oversees and assists with coordination and continuum of care. Collaborates among home health disciplines and the rest of the comprehensive health care team. Appropriately triages incoming phone calls, interacts extensively with physicians, patients, families, and all levels of staff, both in the agency and in the community.

  • Manages team schedules including after hours, weekend, and holiday.

  • Manages utilization of goods and services.

  • Oversees patient initial and ongoing Plan of Treatment, recertification and discharge care and documentation to ensure compliance with agency policy, law, and regulations.

  • Completes joint supervisory home visits to ensure compliance with network policies, assess competence of staff, and compliance with Standard Precautions, and quality of care delivery.

  • Collaborates with QA/PI staff to provide completion of specific management reports for timeliness of certifications, recertification’s, and compliance with managed care authorizations.

  • Participates in agency Improving Organizational Performance activities.

  • Acts as a role model to facilitate change, development, and retention of staff with a focus on employee engagement.

  • Oversees completion of Compliance Education.

  • Knowledgeable in policies, regulations, and governing body requirements.

Skills :

  • Effective communication skills (verbal and written).

  • Ability to prioritize and critically think.

  • Good understanding of computer software and can easily adapt to computer programs.

  • Organizational skills.

  • Ability to follow Agency's policies and applicable laws.

  • Ability to respond to common inquiries or complaints, regulatory agencies, or members of the business community.

  • Time management.

  • Is knowledgeable of federal Conditions of Participation, state licensing regulations and accreditation standards and can interpret regulations for clinical staff to ensure patient advocacy, informed decision making and compliance with policies and regulations.

  • Is knowledgeable of OASIS, basic coding, evidence-based care standards.

  • Demonstrates knowledge of human resource principles and network policy.

  • Demonstrates current knowledge in clinical area.

  • Demonstrates Values based customer service skills

Minimum Position Qualifications:

Education : Bachelor's Degree on Nursing (preferred) or related field or on path to obtain bachelor’s degree in Nursing or related field in next 6 years.

Experience :

  • 1 year of leadership/supervisory experience.

  • 2 years of clinical experience within the last 5 years in home health primary care clinic or health facility.


  • Current California RN license.

  • CA Driver’s License.

  • Proof of auto insurance.

  • Current BLS.

Preferred Position Qualifications:

Experience :

  • Experience in Regulatory Survey Preparation.

  • Experience in Medicare Home health.

License/Certification: PHN certification

Providence Home Care is a trusted leader in home health, hospice and infusion pharmacy, helping clients throughout Orange County, Los Angeles County and the Inland Empire receive the quality care they need in the comfort of their home. We are guided by our core values of compassion, dignity, justice, excellence and integrity in everything we do, and dedicated to restoring the health and well-being of clients and families at all stages of life's journey.

Providence Home Care provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Providence Home Care complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Company: SJH Home Health Network

Category: Non- Clinical Lead/ Supervisor/ Manager

Req ID: R332556