Providence St. Joseph Health

Job Information

St. Joseph Health / Covenant Health Pharmacy Refill Technician in Brea, California

We are looking for a Pharmacy Refill Technician in our Yorba Linda Department at St. Joseph Heritage Healthcare

Location: Brea ,CA

Schedule: Full-Time

Shift: Day

Job Summary:

Under direct, supervision of management, this position is responsible to answer incoming pharmacy refill telephone calls, emails, chat messages and faxes related to prescriptions. Handles patient medication refills according to authorized physician protocols. Since this is a contact center function, may also be assigned to cover incoming calls for other lines of business.


  • Must have strong knowledge of medications and drug classifications.

  • High level of customer services skills with a genuine caring approach to helping people.

  • Maintain a positive attitude with changing conditions.

  • Demonstrates organizational abilities.

  • Demonstrates dependability.

  • Requires good written and verbal communications skills to communicate effectively with individuals at all levels of the organization.

  • Must be able to work under general supervision.

  • Must have a professional and mature demeanor.

  • Must be able to work in a fast-paced department and handle multiple tasks, work with interruptions, and deal effectively with confidential information.

Position Requirements:

Education: High School Diploma or GED required

Experience: Requires two (2) years medical assistant and/or pharmacy technician experience with strong familiarity with medications and drug classifications.

License/Certification: Pharmacy Technician; Current valid license from the state of California required and/or MA Diploma from an accredited MA program/school required.

Computer Skills: Basic computer skills including Microsoft Word, and Windows.

Preferred Qualification:

Computer Skills: EMR and/or IDX experience is preferred

Other: Bilingual English/Spanish communication skill a plus

St. Joseph Health - Mission Heritage Medical Group is one of California's most respected medical groups. With over 3,000 employees and 75 locations throughout California, including, Northern California, Orange County, High Desert and Los Angeles County, Mission Heritage Medical Group has been continually recognized as a leader in quality, customer service and information technology. This kind of success is the result of team work, a commitment to excellence and a strong adherence to the organization's mission, vision and values.St. Joseph Health - Mission Heritage Medical Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Mission Heritage Medical Group complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Company: Heritage Healthcare

Category: Pharmacy Technician

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