Providence St. Joseph Health

Job Information

Providence Health & Services Supervisor, Case Management Services RN *7500 sign on bonus and relocation assistance for eligible candidates* in Anchorage, Alaska


Providence is calling a Supervisor Case Management Svcs RN (Care Management And Social Svc , Days, 1.0 FTE) to Providence Alaska Medical Center in Anchorage, Alaska. We are a community of caregivers delivering every day on our Mission to provide compassionate care that is accessible for all - especially those who are poor and vulnerable.

In this position you will:

  • Work closely with all patient care units/departments/services and interdisciplinary team members to resolve issues related to care management and complex transitions to the next site of care. Responsible for achievement of department initiatives for cost management in addition to the accuracy and effectiveness of care management processes. Develop and maintain positive working relationships with providers and clinical staff. Ensure appropriate workload distribution; works with case managers, social service clinicians and navigators to assess, plan, implement, coordinate, monitor and evaluate services and outcomes to maximize the health of the patient.

  • Supervise the Care Management caregivers to accomplish the goals of the program. Ensure that all care management caregivers are properly and adequately trained and have the skills and competence to perform the required functions. Assist case managers and social service clinicians in completing comprehensive assessment and care plans to evaluate the patients need for services.

  • Ensure regulatory requirements and accreditation standards are applied to all activities and reporting. Identify areas for improvement of existing operational policies and procedures, develop recommendations to department leadership and follow through with implementation.

  • Recruit, hire, and supervise professional and support staff; orient, train, and support staff in performance of their duties; evaluate performance and provide career development coaching. Review time records, set schedules, and approve time-off requests.

  • Assist Manager Care Management Services in developing department quality and performance targets and analyze actual data against them; share responsibility with manager for specified month-end reports; collaborate in development of formats for standard and specialized reports; assist with collection and analysis of data.

  • Manage own patient assignment/caseload as needed to ensure adequate coverage of care management services across the department.

  • Educate care management caregivers and interdisciplinary team on care management standards of practice; collaborate with providers on alternatives to care based on patient’s insurance coverage and preferences; participate as a member on project teams and committees related to care management/care coordination as assigned.


Required qualifications for this position include:

  • Bachelor's degree in Nursing

  • 3 years clinical nursing, including acute care hospital and/or ambulatory clinic experience

  • Ability to obtain unencumbered Alaska RN license by date of hire

  • Current Basic Life Support (BLS) card must be from American Heart Association (AHA) upon hire

Preferred qualification for this position include:

  • 2 years of Case Management experience including utilization review, care management, care coordination, discharge planning, or population health

  • Certification as an Accredited Case Manager from the American Case Management Association or as a Certified Case Manager from the Commission for Case Managers strongly

  • Progressive supervisory experience

About Providence Alaska Medical Center

Providence Health & Services Alaska is among nation’s best employers for healthy lifestyles! The National Business Group on Health, a non-profit association of large U.S. employers, has honored Providence Alaska for its commitment and dedication to promoting a healthy workplace and encouraging our caregivers (employees) and families to support and maintain healthy lifestyles. Mountain-Pacific Quality Health has awarded Providence Alaska Medical Center with its Quality Achievement Award for high-quality care in the areas of heart attack, heart failure, pneumonia and surgical infection prevention. This is the highest honor awarded by Mountain-Pacific.

As the state’s largest hospital, Providence Alaska Medical Center provides full-service, comprehensive care to all Alaskans, a role unmatched by any other in the state. Within our community, you will find top notch ski resorts, kayaking, and wildlife. Enjoying the outdoors is just one of many reasons to live in and explore Alaska!

We offer comprehensive, best-in-class benefits to our caregivers. For more information, visit

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence is a comprehensive not-for-profit network of hospitals, care centers, health plans, physicians, clinics, home health care and services continuing a more than 100-year tradition of serving the poor and vulnerable. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Day

Job Category: Nurse Lead/Supervisor/Manager

Location: Alaska-Anchorage

Req ID: 286369